Maintenance Supervisor- HOA

Overview

Summary 

The Maintenance Supervisor (HOA) is responsible for the daily supervision of Maintenance and Housekeeping staff. He or she is responsible for department organization, performing maintenance checks, supervising the inspection of all mechanical sections of the club house, and reporting to management on all areas. The Maintenance Supervisor is also responsible for the seamless running of all the common areas mechanics, HVAC, pools, cleanliness, organization of these areas and maintaining a team of energized and motivated professionals.   

The Maintenance Supervisor also provides exemplary service in a manner consistent with the values and mission of the Castle Group.  He or she performs all responsibilities while demonstrating outstanding customer service skills representative of Castle Royal Service as it relates to this function. This includes working interdepartmentally, as well as, with our external customers. 

Responsibilities

Essential Duties and Responsibilities 

• Completes a daily walk-through of property to ensure an aesthetically pleasing environment with fully functioning equipment and amenities.  

• Assists in securing bids and proposals and makes recommendations to the Property Manager as they relate to the building’s physical condition.  

• Working knowledge of all tools and equipment, repair, and maintenance of that equipment, and requesting or reporting equipment issues to management  

• Monitors work performed by service, building repair and maintenance contractors, assessing issues and handling escalations, offering recommendations for resolution to management.  

• Responsible for stocking, ordering, and organizing an inventory of parts, supplies, and materials, while complying with the budgetary constraints dictated by the Association’s Operating Budget and following established purchasing procedures.  

• Responsible for receiving and verifying items received with maintenance deliveries.  

• Maintains a safe work environment by properly training staff in safety procedures, as established by OSHA and Castle Group, and by ensuring staff has proper PPE’s, equipment/supplies to perform their job.   

• Works with the Property Manager to create and execute the Hurricane Preparedness Plan for the property and delegate tasks to team, as needed  

• Provides inspection reports, checklists, pool log and other maintenance reports to Property Manager detailing property condition, safety issues, project updates and any other requested information.  

• Using the established guidelines, assists in the preparation and implementation of a preventative maintenance program for the building and/or community, documenting procedures and processes followed.  

• Executes the maintenance work schedule provided by the Property Manager.  

• Responds to emergencies in the building and/or community as needed and is on-call 24/7.  Maintains thorough knowledge and understanding of the emergency equipment and procedures and communicates to the Property Manager the status and outcome of any emergency.  

• Other duties and responsibilities as assigned. 

 

 

Supervisory Responsibilities 

• Directly manage a minimum of 1 teammate  

• Carry out supervisory responsibilities in accordance with Castle’s policies and applicable laws.    

• Responsibilities may include interviewing, hiring, and training, developing and mentoring employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.  

Qualifications

Qualifications 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Education and Experience 

• High school diploma or equivalency required.   

• HVAC, CPO and/or OSHA certification or other certifications preferred.   

• 4+ years as a Maintenance supervisor or similar position in an HOA/Condo.

• Basic knowledge of relevant regulations and codes governing maintenance activities such as safety, environmental and building codes. 

• Prior experience managing and leading a team 

• Driver’s license required.  

 

Skills and Abilities 

• Strong customer s