Senior Director, Digital Product Management

Career Category

Information Systems

Job Description

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Senior Director, Digital Product Management

What you will do

The Sr. Director, Digital Product Management (DPM) will lead Amgen's Digital Product Management Hub, serving as the enterprise center for enablement, standards, and adoption of the digital product operating model. Reporting to the VP of Digital Product Management, this leadership role will champion Amgen’s shift from projects to products, embedding product ways of working, outcome driven delivery, and scalable digital enablement across teams through both enterprise leadership and hands on product execution; In addition to leading the Hub, this role retains direct product execution responsibilities when needed for one or more priority digital products or product groups, operating as a player coach. This role will partner closely with the VP of Digital Product Management to translate enterprise digital and AI strategy into scalable product management standards, capabilities, and success measures. They will own the definition and tracking of enterprise level OKRs and KPIs related to adoption, maturity, and scaling of the Digital Product Operating Model. Also in the scope of this role is to design, operationalize, and continuously improve the training, upskilling, governance, and measurement required to embed product ways of working across all business functions and enabling organizations.

Responsibilities:

• Define, evolve, and maintain Amgen’s Digital Product Operating Model, including standards, playbooks, lifecycle practices, and governance
• Operate as the owner of the Digital Product Management craft, while simultaneously delivering outcomes as an active digital product leader
• Translate enterprise digital and AI strategy into clear product management frameworks (e.g., roles, decision rights, and expectations)
• Partner with business functions and enabling teams to embed product practices in local operating models while maintaining enterprise consistency.
• Provide hands on leadership for one or more digital products or product groups, ensuring alignment with enterprise product standards, portfolio objectives, and business outcomes.
• Use takeaways from active product delivery to continuously refine product standards, operating practices
• Design and lead a comprehensive product capability strategy, including training, onboarding, and ongoing upskilling for digital product managers (DPMs) and leaders
• Coach and mentor Directors and senior DPMs through real product work, reviews, and shared accountability for delivery outcomes
• Build and sustain a community of practice that promotes shared learning, standard processes, and continuous improvement
• Leverage owned products and product groups as lighthouse examples to demonstrate guidelines in discovery, prioritization, AI native delivery, and outcome measurement
• Define and own enterprise level OKRs and KPIs to measure adoption, maturity, scaling, and impact of the Digital Product Operating Model.
• Track and analyze maturity, adoption patterns, and performance signals across product groups
• Provide data driven insights and recommendations to senior leadership to guide investment, prioritization, and evolution of the operating model
• Lead and develop an impactful Digital Product Management Hub team to drive scalable change across Amgen; Champion enterprise change toward outcome driven, product centric delivery, influencing leaders at multiple levels
• Act as a strategic thought leader, proactively identifying emerging digital, AI, and product management trends and introducing new ideas that expand the organization’s horizon
• Balance hands on product leadership with enterprise enablement responsibilities, modeling effective prioritization and decision making

What we expect