WS Program Manager

Job Title: WS Program Manager

Work Place Flexibility: Hybrid 

Legal Entity: Entergy Services, LLC 

 

Job Summary/Purpose

The Workforce Strategies (WS) Program Manager will provide strategic and tactical HR leadership to drive the evolution of Entergy HR. This role serves as a program execution leader in developing, implementing, and continuously improving initiatives that support the attraction, hiring and retention of a high performing workforce that enables Entergy to achieve the vision of becoming the Premier Utility. The WS Program Manager is an advisor for the business and the Workforce Strategies Center of Excellence.

This role plays a primary role in developing and executing HR programs and projects aligned to the talent and strategy while working in partnership with the business and human resources teams, including the talent management, employee experience, talent acquisition and HR business partner teams.

 

Job Duties/Responsibilities

 

1. Provides Subject Matter Expertise and consultative approach for the Workforce Strategies aspects of the overall HR strategy, including:

• • Utilize a sales and marketing approach to revitalize a “new normal” employment value proposition and tailor to candidate segments.
  • Expand synergistic and scalable workforce development programs across our service territories, and tailor to local capability needs.
  • Redesign, brand, and market a “new normal” premier intern program that results in a high percentage of top talent new hires in positions they desire.
  • Remove the candidate “barriers to entry” in awareness of opportunity, testing, interviewing, and on-boarding that retains new employees.
  • Remove bias in the hiring process through recruiter and hiring manager skill building and development.
  • Engage in community partnerships to market and brand the company and uncover new pools of talent.
  • Ensure hiring, placement, and retention of candidates from Entergy-sponsored school and community programs (Target schools, HBCUs, Mid-Tier Schools).
  • Recruit and hire locally to reflect and represent the communities in which we serve.

 

1. In conjunction with the HR organization and their respective business unit, leads the identification, development and execution of strategic HR process improvements that significantly improve the employee experience, or improve quality, efficiency, and effectiveness across the team, business unit, and/or the organization including, but not limited to:

• • Workforce Development.
  • Community, Business, and Educational Partnerships.
  • Talent Attraction Programs.
  • Talent Pipeline Programs.
  • Intern Program.
  • Organizational Health.
  • Employee Experience Programs.

 

Typically, the WS Program Manager will be an advisor and recognized subject matter expert on disciplines within the workforce strategies field. Provides subject matter expertise to and routinely called upon to advise, consult, and assist others based on recognized expertise.

 

1. Owns implementation of complex enterprise scale programs with considerable risk. Develops plans, specifies scope, manages issues, identifies/mitigates risks, manages interdependencies, and leads the development of program/project implementation plans.
2. Assist the Vice President, Workforce Strategies to build organizational capability within the Workforce Strategies team, and ensures top talent is hired and retained.
3. Maintains knowledge and anticipates current and emerging developments/trends in all aspects of workforce strategy. Supports the Workforce Strategies Leadership Team to incorporate new trends and developments in current and future strategies. Leads the development and interpretation of HR practices, policies and procedures. Actively monitors external landscape for best practices and provides recommendations on possible enhancements/changes.
4. Participates on HR and enterprise-wide steering committees and leads special projects. Responsible for building collaborative relationships with all parts of HR, Shared Services and other needed groups to deliver strategic Employee Experience and Workforce Development results.

 

Minimum Requirements

 

Minimum education & experience required of the position

• • Bachelor's degree in Human Resources or related field plus 5+ years of HR related experience; or, in lieu of degree, 9+ years of HR related experience
  • 2+ years leading teams, o