Inside Sales Representative

Company Description

Hi. We’re OFX, a global provider of online, international payment services. We solve the complexity of moving money and enable better decisions. Headquartered in Sydney with offices worldwide, we’re a customer-focused business that is all about inspiring customer confidence.

At OFX, you’ll have the opportunity to reach beyond your role and function across disciplines. Make use of your diverse skill set at a business that values your expertise and turn your potential into reality.

Job Description

We are hiring an Inside Sales Representative for the UK & Europe region, who will be an integral part of the Corporate team. This sales-focused role seeks to maximize the conversion of online registrations into active dealing clients, guiding customers through the registration and onboarding journey. Assisting to ensure the new registrations are contacted as quickly as possible and are actively followed up on through to dealing clients. You will work with the client to make the process as smooth as possible through clear communication, attention to detail and applying proven sales techniques to win new registration business. An outstanding Inside Sales Representative understands client needs, articulates the OFX value proposition and is well accustomed to working in a fast pace environment.

What you do

• Active outbound call function, making the initial KYC call and providing ongoing follow up support
• Identifying registration backlogs, prioritising follow ups around this pool
• Providing regular feedback to improve follow up and reporting efficiencies
• Understanding of Corporate entities and AML on-boarding requirements
• Clearly articulating compliance requirements and assisting with associated queries
• Answering and processing a large volume of inbound calls from corporate clients
• Understand, communicate, and promote all OFX’s products, platforms and offerings.
• Collaborating with on-boarding specialist team and client due diligence, to ensure clients are ‘Clear to Deal’ in a timely manner.

Qualifications

What you bring:

• Excellent written and verbal communication
• Ability to handle pressure, meet deadlines and prioritise tasks accordingly
• Proficiency in using CRM systems (Salesforce)
• A professional approach to Sales
• Great organisational skills
• Strong attention to detail

Additional Information

What we offer

OFX attracts top talent from all over the globe with over 50 nationalities represented amongst our employees. To thrive here, you'll be a self-starter with a penchant for getting stuff done.

• We offer four full weeks of vacation a year, no questions asked, and we encourage you to use them! Most importantly, we offer the right candidate an opportunity to join our very unique and exciting business that’s shaping the future of International Money Transfers.
• An excellent place to kick start your career! Whilst being an established and respected International Money Transfer business, we offer a startup vibe, funky office and a great culture that stems from our Australian roots.
• Birthday leave, career leave, volunteer days... We want to make sure you have the right balance in your life.
• Stay motivated by knowing your work matters amongst a collaborative, creative and innovative team. We truly believe we're better together
• Bring your big ideas. We're here to listen. Whether you're an old hand or just starting out, we value your insights and contributions, because pushing boundaries is a core value here
• Feel welcome. We believe personal diversity drives future-focused innovation. We're looking for outliers, game-changers and bridge-builders, but don't just take our word for it, apply now, and come check it out for yourself

What it's like working at OFX

We’re OFXers because we want to make a difference. We see challenges as opportunities and we’re not afraid to roll up our sleeves to get stuff done. We’re committed to making things easier for our clients, pushing boundaries and continuing to move with the times so that we can continue to inspire confidence every day and through every transaction.

We operate as one team, cross-functionally and globally to drive outcomes that deliver excellence for our customers. We're curious self-starters who love learning and sharing our knowledge with others. We embrace change and use our initiative and resilience to overcome challenges.

• Always keep learning. We offer LinkedIn learning programs, which all OFXers have access to. We offer a variety of other learning programs and host an annual Open Day to encourage cross functional and soft skill learning
• Giving back, we encourage OFXers to give back t