Peer Advocate (TEMP)– FlexStaff

Performs diversified administrative support, coordinative and/or secretarial duties related to the functional and/or operational needs of department and Department Head. 

Schedule: Monday 9am-5pm , Tuesday 8am-4pm, Wednesday 9am-5pm, Thursday 10am-6pm, Friday 8am-4pm

• Utilizes patient-centered motivational interviewing techniques to build rapport and help patients improve their health. 
• Supports the primary care team by providing panel management to decrease the number of patients lost to care, non-compliant in follow up care or disconnected from primary care. Participates in the development, maintenance, and adjustment of individualized care plans for high-risk patients that address both medical and social barriers to accessing care. 
• Acts as a professional liaison between hospitals, primary care providers, specialists, and community resources on behalf of patients to ensure patient centered care coordination. 
• Identifies and tracks special populations, including high-risk patients and other populations due for preventive or chronic care services. 
• Identifies and tracks patients discharged from the inpatient service or the emergency department. 
• Uses team-based communication strategies to close the loop on referrals, hospital follow-ups and any outstanding items identified in the patient's care plan. Performs outreach activities in primary care sites, homes, hospitals, and neighborhoods

Qualifications: 

• High School Diploma or equivalent, required. A Bachelors degree Preferred
• 2 years administrative experience, required.   
• Working knowledge of Microsoft applications (Word, Excel, PowerPoint), required.
• Ability to exercise independent judgment and employ basic reasoning skills.
• Ability to communicate effectively.
• Previous Administrative Office experience, strongly preferred
• Bilingual English/Spanish Speaking preferred 
• Must be able to travel to various locations

*Additional Salary Detail The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).