Deputy Chief of Operations – Shift Commander

Posting number: 26-00327

Department: Public Safety

Job classification: DEPUTY CHIEF OPERATIONS EMS SHIFT COMMANDER

Posting type: Open

Categories: Public Safety, EMS

Summary

Work Location: 2101 47th Terrace East, Bradenton, Florida 34203

Work Hours: Hours will vary; 12-hour rotating shift that may be 7am-7pm or 7pm-7am

Expected Starting Hourly Range: $37.56 - $46.95

Working a rotating 12-hour shift is required. Provides direct and indirect management, supervision and support of EMS day-to-day operations and field personnel. Identifies immediate system response needs and mitigates immediate response issues. Ensures the citizens of and visitors to Manatee County receive prompt, compassionate, clinically excellent emergency medical care and preventative services in a highly reliable, efficient, and professional manner with a focus on overall EMS system management. Manages effectively and efficiently the day-to-day operations of a dynamic and complex emergency medical services delivery system.

Note: FRS Retirement Special Risk. Safety-sensitive position requiring random drug testing.

Note: This position is designated by the Manatee County Board of County Commissioners as serving at the will and pleasure of the County Administrator. Employment in this position is at will and may be terminated at any time, with or without cause or notice, in accordance with applicable federal and state laws. Nothing in this job posting, any application materials, or any related communications shall be construed to create a contract of employment or to limit the County Administrator’s authority to terminate the appointment at any time, with or without cause and with or without prior notice, subject only to applicable law.

Working Conditions: 

Typical indoor office environment. Periodic outdoor field work is required, possibly in adverse weather conditions. Sitting for long periods of time, working on computer. Lifting equipment or supplies up to 25 pounds alone and up to 50 pounds with assistance. May be required to lift and carry patients weighing in excess of 250 pounds, with assistance, without causing harm or aggravating injuries to the patient. Position requires visual acuity, depth perception, and ability to hear and identify sounds. Regularly required to drive County vehicles as part of the duties of the job. Occasional high-stress situations that may involve angry or frustrated citizens. Periodically required to work other than normal business hours, including nights and weekends.

Examples of duties

Essential Functions

These are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position.

Ensures County-wide service delivery of prompt, effective and professional emergency services through proper scheduling and staffing of personnel, and by proper allocation of related resources. 

Responds to major Incidents, emergency medical service, rescue incidents, and other emergency service calls; operates in an incident command structure (may assume command and general staff positions as needed). Serves as a staff duty officer on a rotational basis.

Communicates performance expectations, evaluates performance in a timely manner. Provides feedback and guidance to employees by recommending training and education, administering corrective action, coaching, and counseling team members. Addresses employee personal/performance issues, conflict management, and participates in the grievance process.

Assists in the development, administration and monitoring of the division budget including providing background information and data interpretation. Prepares and reviews forms, reports, schedules, and other administrative documents in order to brief Assistant Chief(s) or the EMS Chief routinely on division matters. Coordinates and communicates with fellow division leadership on matters related to, but not limited to, accidents, injuries, loss or damage to property, etc.

Receives and interprets daily logs, e-mails, telephone calls and in-person requests related to system operational needs and/or vehicle, station, and equipment repair.

Evaluates develops and prioritizes tasks for accomplishment during work shift. Collaborates with staff to implement the necessary changes to support the needs of the EMS System involving staffing, deployment, special operations, and personnel.

Establishes expectations and clear direction to meet goals and objectives of the EMS system with assigned employees. Motivates and engages these employees through eff