Director, Patient Safety - 50% National Travel (Based in Dallas, TX)
Tenet HealthcareAbout the role
How safe can you make American healthcare? Join us at Tenet Health and have tremendous impact leading our safety program across 28 states. We are a health system of 60 acute care hospitals, 22 short-stay surgical hospitals, and 400+ ambulatory surgery centers all dedicated to providing a Community of Caring for our patients. This leader will synthesize data and observations into a clear, concise, operationally-focused, and frontline staff driven safety programs for each of our types of facilities. You will report to our Executive Director of Quality and Safety and work directly with the physician leader, the SVP of Clinical Operations, to develop and implement your plan.
The Patient Safety Director will be the functional domain impact leader for safety at Tenet and interact with similar level functional leaders (e.g., Regulatory, Infection Prevention, Quality) as a team to build an integrated plan for impact. This plan will synthesize the findings from our experience into a limited number of operational tactics that newer nurses can accomplish 100% of the time. This position is responsible for building a safety agenda that bridges across the three business units (e.g., Acute Care Hospitals, USPI, and TPR), and extending vertically to up-skill and develop the facilities’ Patient Safety Officer (PSO) . In addition, he/she will ensure adherence with Patient Safety Regulations & Accreditation. Excellence in this role would be driving safety outcomes Tenet-wide while radically up-skilling and up-willing PSOs at the facilities.
Other responsibilities include:
- Develop a safety agenda that solves our performance opportunities, incorporates proven practices, and distills to a manageable clarity so that it is easier to implement, train, track, and goal against valid metrics and targets.
- Work with peer knowledge domain leaders to build an integrated and mutually reinforcing “quality-safety-regulatory-infection prevention” plan. By design this plan should overlap knowledge domains and maintain clarity of purpose with specificity.
- The position implements and supports processes which drive outcomes-based, evidence-based, cost-effective, and safe practices in the multiple facilities setting (e.g., ACH, USPI, and TPR).
- Be a higher-level expert of the facility leaders in safety practices and formulation of goals and targets.
- Routinely support multiple facilities by providing them with advice, best practice tools and templates, connecting facilities with each other for enhanced knowledge sharing, and researching information on their behalf.
- Collaborate with the multiple facilities’ CEO, CNO, COO, CMO, Patient Safety Officers, and Directors of Clinical Quality Improvement to adhere to applicable federal, state, local regulations. These include but are not limited to The Joint Commission, EMTALA, FDA reporting, etc.
Qualifications
Education & Experience:
- Registered Nurse (RN) BSN degree required, with experience in safety, performance improvement, and as applicable in other related areas of responsibility.
- Advanced degree in a health-related field (Masters or Doctorate) is required, with 5-years of relevant facility preferred management experience.
- Current nursing licensure.
- 5+ years of experience working in a quality/performance improvement and/or patient safety department.
- 5+ years of experience leading interdisciplinary initiatives in process improvement or directly improving the reliability of healthcare delivery at the point of care.
- 2+ years of supervisory experience.
- Ability to travel nationally up to 50% required (minimum). Selected candidates will be required to pass Motor Vehicle Record check.
Certifications:
- Certified Professional in Patient Safety (CPPS) preferred.
- Certified Professional Healthcare Quality (CPHQ) preferred.
- Certified Joint Commission Professional (CJCP) preferred.
- Certified Professional Healthcare Risk Management (CPHRM) preferred.
Professional Attributes:
- Ability to effectively manage conflicting demands for internal resources and leverage those resources through external partnerships.
- Excellent written, verbal communication and interpersonal skills with the ability to work effectively at all levels of the organization. Strong communicator with polish, savvy and poise and proven Board facing experience.
- Ability to make quality, independent decisions; based on strong analytical and problem-solving skills.
- Strong service management and customer service focus.
- Able to effectively present information and respond to questions from hospital and market management.
Personal Attributes:
- An individual of highest personal and professional in
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