Clinical Education Manager- Laryngectomy and Tracheostomy

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Clinical Education Manager- Laryngectomy & Tracheostomy | Atos Medical-US | U.S. Remote with travel

Join a growing company with a strong purpose!

Do you want to make a difference for people breathing, speaking and living with a neck stoma? At Atos Medical, our people are the strength and key to our on-going success. We create the best customer experience and thereby successful business through our 1200 skilled and engaged employees worldwide.

 

About Atos Medical

Atos Medical is a global specialized medical device company and the clear market and technology leader for voice and pulmonary rehabilitation for cancer patients who have lost their voice box. We design, manufacture, and sell our entire core portfolio directly to leading institutions, health care professionals and patients. We believe everyone should have the right to speak after their cancer. That’s why we are committed to giving a voice to people who breathe through a stoma, with design solutions and technologies built on decades of experience and a deep understanding of our users.

 

We are seeking a Clinical Educator Manager to lead our Clinical Education team! This is a remote position but requires 25-40% travel for fieldwork.

 

Summary

This field-based position is responsible for delivering against commercial objectives and targeted sales through the effective management of the US Clinical Education team. The Clinical Education Manager – Laryngectomy and Tracheostomy collaborates with the Laryngectomy and Tracheostomy teams represents the US clinical perspective on global clinical teams and projects; and fosters critical customer relationships to drive success.
 

Essential Functions

Leadership and Performance Management

• Provide direction to meet or exceed organizational key performance indicators, sales targets, and quotas.
• Champion change efforts to enhance the effectiveness of clinical education in supporting sales.
• Recognize and celebrate team accomplishments, fostering a positive and motivated work environment.
• Recruit, develop, and retain a highly competent, experienced, and ethical Clinical Education Team.
• Monitor staff performance, provide feedback, and coach in skill development.
• Grow and develop onboarding, training, and professional development opportunities.

 

Clinical Education Initiatives

• Spearhead education development initiatives crucial for the organization’s success to include: leading courses, attending key conferences, and actively determining and delivering against the educational needs of healthcare professionals (HCPs), patients, and internal stakeholders to drive desired outcomes.
• Stay abreast of industry trends, adapt education strategies accordingly, and ensure the Clinical Education Team is equipped with necessary tools and resources to execute impactful educational programs.
• Interface and represent the clinical perspective of US clinicians and the landscape of the US healthcare system for global teams and projects.
• Oversee educational offerings and develop and guide the clinical team in execution.

 

Customer Relationships

• Build customer loyalty and multiple relationships within customer organizations.
• Prioritize the customer experience when making decisions and respond promptly to customer issues.
• Develop relationships with Key Opinion Leaders (KOLs) and strategic accounts.
• Build and support clinical advisory boards to explore program, product, and pathway concepts with KOLs and return findings to the organization.

 

Cross Functional Collaboration

• Work collaboratively with marketing, sales, and global teams to ensure accurate messaging for patients and HCP facing clinical and sales marketing collateral.
• Provide project management and interface for localizing internal and external-facing projects ensuring output matches company and market needs.
• Liaise to ensure all education content aligns with continuing education provider requirements.
• Liaise with compliance and legal to ensure all education offerings are provided in accordance with guidance and policy.

 

Skills and Abilities