Integrated Data Analyst

Department:

Flight Operations

Our Company Promise

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Description:

All of Southwest’s People come together to deliver on our Purpose; Connecting People to what’s important in their lives through friendly, reliable, and low-cost air travel. The Integrated Data Analyst supports our Purpose by helping to shape the future of Pilot Training at Southwest Airlines. This Analyst will serve as a subject matter expert for all Integrated Data Collection and Analysis Tool (IDCAT) related tasks, including Advanced Qualification Program (AQP) support in the Advanced Qualification program Manual (AQPM). They’ll analyze data collected by all principal Flight Safety Programs to share recommendations, support integration of data sources, and support other analytical needs from our Flight Operations (Ops) Safety Teams. This role will play an important part in analyzing Pilot training needs and data in a way that they can develop a cohesive story and message to share with Senior Leadership. The Integrated Data Analyst is passionate about continuous improvement and data storytelling, and they’ll have the opportunity to learn and grow in their expertise each day while helping to pilot the future of Southwest Airlines.

Additional details:

• The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX Headquarters facility during business hours.   

• U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.

Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences. 

Job Summary

• The Integrated Data Analyst serves as a subject matter expert for all Integrated Data Collection and Analysis Tool (IDCAT) related analyses to include Advanced Qualification Program (AQP) support as stated in the Advanced Qualification Program Manual (AQPM). Additional functions include the analysis of data collected by all principal Flight Safety Programs to concise, indicative recommendations via the Data Integration Group (DIG). Further responsibilities include supporting the analytical needs of Flight Ops Safety and performing administrative IDCAT tasks to ensure acceptable data collection, application reliability and user support.

Responsibilities

• Ensure the timely and correct submission of the monthly FAA reports
• Administer all aspects of the IDCAT application to include user support and feedback monitoring for Flight Instructors/Evaluators during observation data entry into IDCAT
• Support all Integrated Data Collection and Analysis Tool (IDCAT) application related administrative duties including accounts, new classes support etc.
• Download Tableau data to the Southwest Airlines server and populate current dashboards
• Analyze, create and visualize data in Tableau workbooks/dashboards
• Categorize and group Instructor/Evaluator measured items and comments for analysis
• Support IDCAT observation form design and generate/create data collection forms within the application
• Perform daily training data analyses as defined in AC 120-54a and identify gaps of effectiveness in current Flight Ops Training and represent Flight Ops Safety in resolution discussions
• Assist in, and provide analysis support for the quarterly data review of the Data Integration group (DIG) and AQP. Execute and deliver data requests as needed to support the Flight Ops Training (AQP) staff
• Execute IDCAT Inter Rater Reliability data analysis and facilitate IDCAT academic content
• May perform other job duties as directed by Employee's Leaders

Knowledge, Skills, and Abilities

• Intermediate analytical skills with the ability to collect, organize, analyze, and disseminate information with attention to detail and accuracy
• Broad knowledge of database management, analysis of large and complex databases, and data visualization skills required (Tableau, Alteryx etc.)
• Knowledge of integrating qualitative and quantitative datasets
• Interm