Director OPS Transportation, Unit HUB

We’re looking for motivated, engaged people to help make everyone’s journeys better.

This role is to provide leadership and tactical (strategic) direction for the Transportation department within the Gate Gourmet Large operations.
The position is responsible for the total functioning of the Transportation Department to include providing quality process leadership. In tandem with the Transportation Operations Management, oversees all aspects of the day to day operation of the Exterior to include employee relations, training, safety and discipline.

Annual Salary Range: 140-150K

Benefits:

• Paid time off

• 401k, with company match

• Company sponsored life insurance

• Medical, dental, vision plans

• Voluntary short-term/long-term disability insurance

• Voluntary life, accident, and hospital plans

• Employee Assistance Program

• Commuter benefits

• Employee Discounts

• Free hot healthy meals for unit operations roles

Main Duties and Responsibilities:

• Responsible for leading daily activities to ensure the achievement of labor targets, manpower allocation and space utilization

• Responsible for Transportation routing, coordinating flight delivery assignments, and ensuring Kitchen departure times are being met

• In partnership with the Transportation Management and General Manager, prepares and plans against monthly projections

• Effectively interfaces and coordinates between customers and employees

• Ensures that all Corporate, customer, Federal, State and local policies and procedures are followed

• Responsible for fleet maintenance and ensures compliance to all company, DOT, or associated regulations

• Actively promotes special projects and other duties as assigned by the General Manager

• Supervises and supports lower level managers/supervisors on daily operations including:

  • Conducts performance evaluations for employees providing specific and detailed feedback on their management and leadership skills and the attainment of their respective goals and objectives

  • Ensures compliance with company Wage & Hour policy, including ensuring employees get the rest & meal breaks and ensuring company processes are followed.

  • Trains and monitors employees on proper work procedures to ensure maximum productivity with minimum labor and food expenses.

  • Monitors daily manpower planning and schedules employees. 

  • Responsible for employee retention and reducing employee turnover.

  • Responsible for coaching, counseling and preparing corrective actions for employees in compliance with the applicable union/collective bargaining agreement(s).

  • Reviews and ensures employees in chain of command are in correct cost centers and correct job titles.

  • Reviews and ensures union represented employees’ pay rates are correct based on wage scales and seniority.

  • Compliance with all company required policies, procedures and processes including but not limited to required training

Qualifications

Education:

•  Bachelor’s Degree or four years equivalent work experience in a senior manager level required

Work Experience:

• Minimum 10 years management experience in Airline Catering and/or fleet management and logistics as it relates to running a complex multi-tier Transportation Department 

Technical Skills: (Certification, Licenses and Registration)

• Experience working in a warehouse and/or production operation

• Experience in Food Service a plus

• Working Knowledge of Lean Manufacturing

• Ability to forecast future needs to coincide with the badge and customs requirements

• Good planning and scheduling skills to meet budgetary needs

• MS Word, Excel, PowerPoint, Internet

Language / Communication Skills:

•  Excellent verbal and written communication skills

Job Dimensions

Geographic Responsibility: Large Unit (gross revenues of $25M+; direct and indirect headcount of 180+ employees.)

Type of Employment: Full Time

Travel %: up to 10%

Exemption Classification: United States only – Exempt

Internal Relationships: all internal departments

External Relationships: customers, suppliers

Work Environment / Requirements of the Job:

• Regularly, stands, bends, lifts, and moves intermittently during shifts of 10+ hours.