Sr Software Engineer / DevOps

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Job Category

Software Engineering

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

***This candidate must be a U.S. citizen (U.S. born or naturalized) who does not hold dual citizenship and agrees to complete a U.S. federal government Minimum Background Investigation (MBI) for a Moderate Public Trust position.

Overview of the Role:

We are seeking an experienced Backend Software Engineer with DevOps to join a dynamic team of software, systems, and security engineers. This role will involve developing robust Python services to automate complex workflows and integrate disparate systems, frequently leveraging AI/ML models for intelligent process optimization running on to Salesforce's cloud native stack.

It also involves working on enterprise-scale infrastructure, focusing on resolving infrastructure deployment challenges through software solutions. The ideal candidate will deliver high-velocity and high-quality infrastructure in public cloud environments, bringing a passion for innovative, automation-first solutions that leverage cutting-edge AI and traditional technical stacks.

Responsibilities:

• Develop and maintain scalable Python services and APIs for systems integration with internal Salesforce services and workflow automation, including LLMs models to enhance system intelligence and efficiency.

• Debug and resolve infrastructure and application failures in Kubernetes and cloud-native environments.

• Collaborate with internal teams for efficient iterations of automated CI/CD pipelines with the goal of maintaining service owner feature velocity, troubleshooting and reproducing issues reported in Production environments.

• Lead the design, development, and distribution of operator tooling, leveraging Salesforce's robust CI/CD infrastructure.

• Collaborate closely with engineers, product managers, and architects to transform manual processes into automated governance solutions. This includes designing, implementing, testing, and delivering new features to enhance customer adoption while maintaining platform stability and scalability.

• Interact with a highly innovative and creative team of developers, open-source committers and architects across Salesforce.

• Research and find the right tools for the job, and if they don't exist create them.

Required Qualifications:

• 3+ years working experience with programming languages such as (Python, Golang) with a strong preference for Python.

• 3+ years of hands-on experience developing and maintaining DevOps processes -  CI/CD pipelines, Infrastructure builds using Infrastructure as Code, Production operations and support and Automated testing.

• 3+ years operating production Kubernetes deployments, with a deep understanding of platform concepts and core components.

• 2+ years of hands-on experience building containerized workloads targeting Kubernetes environments.

• 2+ years developing infrastructure and application security for highly sensitive customer data & environments (IAM, PKI, Vulnerability management).

• 2+ years experience with Infrastructure as Code and Configuration Management technologies such as Terraform, Jinja2, Go Templates, Ansible etc. 

• 2+ years experience deploying with a CI/CD orchestration services (Jenkins, Spinnaker)

• 1+ Experience running code reviews and mentoring junior developers.

• Experience working within and building cloud native services on AWS with good understanding of tcp/ip networking protocols.

• Experience leading and presenting engineering topics to non-engineering and executive stakeholders. Maintain and author system design documentation, diagrams, and related artifacts, and present them and roadmaps to senior leadership.

• Team-player with the ability to work effectively and efficiently with others. Be a se