Sr. Director of Surgical Services

The Perioperative Business Leadership Position provides clinical and operational leadership in the perioperative environment. S/he will be responsible for reengineering, operational systems redesign, facility utilization, and role redesign in addition to projects requiring high level analysis and execution that may have hospital-wide implications. This leader may be responsible for facilitating and responding to external and internal audits by regulatory and/or consulting agencies.

This position will report to the COO with a dotted line into the Chief Nursing Officer to deliver best in class quality, safety, and financial performance in the Perioperative area. This leader will oversee the following Perioperative functions: clinical care (CPD, OR, GI, PACU/POHA/PAT), capital and operational budgets, surgical scheduling, strategic planning, utilization/efficiency reporting, perioperative billing, information systems technical support, inventory management, project management and all administrative staff.

In addition to the direct oversight described above, the Sr Director of Perioperative Services will have a dotted line to the Chief Nursing Officer. This is important to maintain the direct line of oversight of all nursing operations at St. Elizabeth’s by our CNO. This will also require that the Sr Director is comfortable working in a matrixed environment and can work and lead collaboratively to achieve the desired outcomes.

Key Responsibilities:

·       Oversees daily administrative operations of department. Oversees the following functions: capital and operational budgets, surgical scheduling, strategic planning, utilization/efficiency reporting, perioperative billing, information systems technical support, inventory management, project management and all administrative staff.  Prepares, monitors and adjusts staff schedules and plans, prioritizes and delegates work assignments in order to support patient care and coverage requirements. Provides assistance and support for staff in identifying and resolving related issues and system problems.

·       Directs and supervises administrative and support service managers. Assists in recruitment and selection of new personnel and monitors performance to ensure conformance with established practice standards and guidelines. Provides guidance and feedback, assists in preparing performance evaluations and recommends disciplinary and other personnel actions as warranted.

·       Partners with surgical chiefs, and hospital nursing and administrative leaders (supply chain, finance, nursing administration) to enhance partnerships that improve efficiency and effectiveness of perioperative operations. 

·       Serves as a member of the OR Governance and Surgical Executive Committees.

·       Develops, implements, evaluates and oversees provision of departmental administrative staff education programs, including orientation, in-service and continuing education for support personnel, in accordance with established goals and priorities. Assesses and evaluates staff learning needs and develops and implements corresponding training/education programs.

Participates in departmental policy and program planning and development. Monitors and evaluates departmental operations and develops, recommends and implements changes in systems, policies and

·       procedures to improve effectiveness and efficiency. Provides oversight for decision support for strategic planning, budget preparation/management and other areas as requested, identifying issues, collecting and analyzing data and preparing related reports and recommendations.

·       Maintains working relationship with Directors and medical staff, nursing and other hospital departments in order to evaluate and resolve issues/problems and ensures compliance with related regulatory and accreditation requirements. Serves on committees and task forces within the hospital and community.

·       Assists Nursing and Medical Directors in development and maintenance of departmental quality/operations improvement program. Develops, recommends and implements quality and efficiency metrics and measurement criteria. Monitors data system integrity and prepares periodic reports in accordance with program requirements. Prepares analyses and recommends and implements changes in systems, methods and procedure