Field Maintenance Supervisor II (Island Palm Communities)

WinnCompanies is looking for a Maintenance Supervisor II to join our Island Palm Communities team located in Wahiawa, HI.
In this role, you will be responsible for assisting with the overall operation of residential maintenance either the service call functions and preventive maintenance program or the Change of Occupancy Maintenance (COM) teams. Perform the oversight of General Maintenance Associates, Technicians and/or specialists. Responsible for ensuring the team members in the field complete COM and service request work in accordance with time and quality expectations. 
This opportunity offers a pay rate of $67,600 annually.

Responsibilities

• Maintain a close and highly responsive relationship to the day-to-day activities of the technicians, subcontractors, and residential service coordinators to facilitate the service and COM requirements for the location assigned.
• Adjust technician’s schedules as needed to complete all work requests in a timely manner.
• Develop and support technicians. Assist in the coordination of technician training, truck stock inventories, vacation planning, and company meetings.   
• Responsible for duties of Maintenance Technicians, Service Order Coordinators, COM coordinators and other Field Supervisors in their absence or as required.
• Perform Quality Control checks for service request process for technician and subcontracted work to ensure time and quality expectations are met.
• Perform Quality Control checks throughout the COM process for technician and subcontracted work to ensure time and quality expectations are met. 
• Service Order Coordination includes investigation resident complaints and resolve when possible and coordinating subcontractor work and schedule specialty work to be performed outside of the normal appointment system.
• COM Coordination includes scope and identify tasks required for COM including estimating time and cost to complete repairs, coordinating contractor work.

Requirements

• High school diploma or GED equivalent.
• 3-5 years of relevant work experience.
• 1-3 years of supervisory experience.
• A current driver's license in good standing and ability to meet the driving records standards outlined in the Company Safe Vehicular Operations Policy.
• General knowledge of HVAC, electrical, plumbing, and appliances.
• Experience with computer systems, particularly Microsoft Office applications.
• Excellent customer service skills.
• Availability for on-call activity during off-hours for urgent needs.
• Solid verbal and written communication skills.
• Ability to supervise and work with a diverse group of people and personalities.

Preferred Qualifications

• Vocational or technical training.
• CAMT certification.

Why Island Palm Communities?Teamwork, innovation, and mutual respect.  At Island Palm Communities, our team members are responsible for our growth and success, and we challenge them to constantly be their best in our fast-paced workplace. Our team members are committed to helping people in the communities we serve, and we reward our team’s passion and hard work with competitive pay, amazing benefits, and learning and growth opportunities.    
As part of WinnCompanies, we are a nationally recognized leader in property management and development with 4,400+ team members working together to create the best possible living communities in 24 states, Washington, D.C., and Puerto Rico. WinnCompanies is the #1 manager of affordable housing and a leader in developing and managing mixed-use properties, market rate properties and military housing.
Our Benefits:- Generous time off policies (including 11 paid holidays, generous Accrued Time Off increasing with years of service, paid sick time, annual day of service, and floating holiday)- 401(k) plan with a company match- Various comprehensive Medical, Dental, & Vision plan options for you and your family- Flexible Spending Account and Dependent Care Flexible Spending Account- Long Term Disability, Basic Term Life and AD&D, optional supplemental life insurance- Tuition Reimbursement program and continuous training and development opportunities- Wellness program (group challenges, seminars, gym membership reimbursement)- Employee Assistance Program- Employee Discount Programs- Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families