Area Property Manager - Multi Family Apartments

Description

OBJECTIVE: As an Area Property Manager, this person will have the opportunity to grow their own portfolio and will be responsible for the day-to-day operations of several apartment communities under the supervision, coaching, and training of our Property Managers. The Area Property Manager is responsible for maximizing the potential of the communities and will ensure that all activities are conducted in accordance with local, state, federal and equal housing opportunity laws. Communicating to the owners, on-site teams, other S.C. Swiderski departments and our tenants is part of the daily responsibilities.

ESSENTIAL FUNCTIONS

• Maintain superior customer service with our internal and external customers in all dealings while maintaining honesty and integrity carrying out our Company’s Mission Statement “To use integrity, experience and proven approaches in construction and real estate investment to deliver quality developments while embracing our responsibility to customers.”  
• Monitor Unit Vacancies Reports and upcoming Lease Expirations to provide proactive analysis to the Property Manager and Owner to better manage occupancy.
• Maintain competitive occupancy percentages and rents at properties by setting goals and work with the Property Manager daily.
• Understand and monitors portfolio submarkets to maximize revenue growth by comparatively shopping competitors on the phone and in person.
• Evaluates how leads-versus-leases ratio is performing at all properties in the portfolio on a daily, weekly, and monthly basis. 
• Conduct property inspections daily, weekly, or monthly (depending upon the tenure of the Property Manager) and inspecting three or more vacant ready units per property for quality control purposes. 
• Review property websites for accuracy. 
• Apply our screening criteria to approve or decline rental applications and oversee the renewal process of expiring leases for your portfolio of properties.  
• Utilize conflict-resolution techniques for residents regarding rules and regulations, move-out and eviction issues. 
• Oversee the Security Deposit Transmittal process for move-outs in your portfolio of properties.  
• Interview, hire, train, mentor, counsel and create measurable goals for employees in your portfolio of properties. 
• Effectively encourage, lead, motivate and involve Property Management teams to operate to the best of their abilities and within the guidelines of the company goals. 
• Evaluate and document employee performance through the performance management process and written reviews providing supplemental training as needed.  
• Engage each employee with high levels of communication to foster an open and inclusive culture.  
• Special assignments – for example: corporate marketing, commercial leases, lease-up, and vendor relations. 
• Report on weekly performance in team meetings and liaise with leadership team.
• Other duties as assigned.

Requirements

Requirements

EDUCATION AND EXPERIENCEREQUIRED:

• Must have valid driver’s license with reliable transportation to and from the property site
• Must have 7 years of property management experience and lease-up 
• Must have 3 years of property management leadership experience running multiple properties and employee management experience
• Experience in hospitality, event planning, marketing, startups, consulting, or related experience with strong operational focus a plus. 
• Excellent interpersonal and networking skills. 
• Comfortable with phone outreach and sales. 
• Microsoft Office Suite experience and tech savvy 
• Passion for events, hospitality, and community.  
• Thrive in a fast-paced environment while maintaining excellent attention to detail.  
• Strong organization skills with the ability to multitask projects through from start to finish. • Strong communication, organization, and project management skills. 
• Assertive personality. Must have a strong drive to develop those around you, being an inspirational leader. 
• Demonstrate integrity, dependability, responsibility, accountability, self-awareness, work ethic, and empathy.  
• A high level of integrity, perseverance, and humility 
• A passion for community and "member-first" customer service • Passionate, self-starting, intelligent, dedicated, efficient

PREFERRED:

• BA or BS, degree in Business Management or Property Management preferred
• AppFolio experience

PHYSICAL REQUIREMENTS:

• Ability to lift and carry up to 50 pounds
• Ability to stand and walk for long periods of time
• Frequent bending, kneeling, twisting/turning, reaching, crouch