Senior Director, Medical Affairs Solutions & Analytics

The Senior Director, Medical Affairs Solutions & Analytics provides oversight and spearheads Global Medical Affairs (GMA) business enablement and analytic strategy. This role defines and directs the vision, design, and execution of innovative business processes, systems, and data-driven solutions that enhance GMA operational excellence and drive scientific impact across the portfolio. The role will liaise with internal teams (e.g., Otsuka IT) and vendors to apply systems, platforms and operational frameworks to GMA that enable insight-driven decision-making, measurable performance, and enterprise-wide alignment.

As a key leadership role within the GMA team, this role partners closely with functional heads across GMA and cross-functional teams to drive innovation and operational excellence.

Job Description

Key Responsibilities:

Business Strategy and Governance

• Define and direct the global business solutions and analytics strategy for GMA, ensuring alignment with enterprise objectives and therapeutic area priorities
• Liaise with Otsuka internal teams to apply governance frameworks, performance metrics, and operating models to GMA, supporting efficient, compliant, and scalable Medical Affairs execution
• Partner with Medical Excellence & Operations lead and other business unit leads to translate Medical Affairs strategic imperatives into clearly defined KPIs, enabling data-driven evaluation of impact
• Drive adoption of standardized processes, systems, and performance frameworks across regions and across GMA teams

Analytics, Insights, and Performance Measurement

• Improve and expand upon the implementation of advanced analytics and reporting capabilities to measure the effectiveness and impact of Medical Affairs activities
• Analyze field teams’ input and insights to identify emerging scientific trends, stakeholder needs, and opportunities to inform medical strategy and evidence generation priorities
• Oversee implementation of KPIs that evaluate field medical performance, evidence generation, publications, and scientific exchange
• Support integration of data from customer relationship management, publication, real-world evidence, and digital engagement systems to generate actionable insights
• Champion innovation in analytics methodology, leveraging AI/machine learning and predictive modeling to optimize resource allocation and scientific engagement

Digital and Business Solutions Enablement

• Direct the design and global deployment of technology solutions that enable efficient Medical Affairs operations as needed, including Medical customer relationship management, insights management, and planning platforms
• Partner with IT and external vendors to identify, evaluate, and implement new digital capabilities that enhance data accessibility, visualization, and decision support
• Drive digital transformation initiatives that modernize Medical Affairs workflows and reporting
• Manage the Business Solutions and Analytics team’s budget when enabling solutions

Cross-Functional Leadership 

• Collaborate with GMA teams (e.g., medical strategy sub team, medical communications sub team, medical communications sub team) to implement data driven solutions aligned to strategic needs
• Build & maintain the technological infrastructure, business tools, and data analytics, including the medical information contact center, to enable GMA teams to operate efficiently
• Represent Medical Affairs on global data governance, analytics, and digital councils to influence enterprise-level strategy
• Lead and mentor a global team of analytics professionals and system specialists, fostering a culture of excellence, innovation, and accountability
• Build and manage relationships with technology vendors, analytics partners, and external consultants to ensure timely, high-quality deliverables

Operational Excellence and Change Leadership

• Direct large-scale initiatives to streamline business operations, improve data transparency, and enhance decision-making across the GMA business
• Shape and lead change management strategies that support adoption of new tools, analytics frameworks, and digital solutions
• Ensure business continuity, audit readiness, and compliance with internal policies and external regulations
• Consider technology and AI to support workflow improvement

Qualifications

Education and Experience:

• Advanced degree required in data science, systems, analytics, computer science, or related discipline
• Minimum of 10-12 years of experience in leading business solutions and analytics, and at least 5-7 years