Operations Coordinator 1 - Columbia, Mo

Join a team that is making a difference in your community! OATS Transit is a non-profit transportation provider serving thousands of seniors, individuals with disabilities and the rural general public in Missouri.

OATS Transit is hiring and this is a full-time 40 hour work week, Monday through Friday position.

Essential job duties include:

• Answer phones to help riders schedule trips, answer driver questions, and answer general public calls in a multi-county area.
• Schedule and dispatch vehicles and driv­ers using our online routing and scheduling system.
• Assist with data entry.
• Review and keep up to date on OATS policies and procedures for the improvement of passenger service and safety regulations.
• Handle incoming mail, filing, making copies, order supplies and other duties as needed.

Qualifications:

• Must have excellent computer and phone experience.
• High school diploma or equivalent.
• Two years’ minimum administrative experience.
• Must have an excellent working knowledge of Microsoft Office products and basic office equipment.
• Must be bondable.
• Have a helpful, can-do attitude with the flexibility to adjust to dynamic work environment.
• Neat, organized, able to work independently, and welcoming to our riders and drivers.
• Calls for ini­tiative, sound judgment, attention to detail and accuracy.

Benefits:
OATS offers a variety of benefits to their employees:

• Holidays- 13 company-paid holidays observed.
• Paid Time Off - Program is based on hours worked.
• Health Insurance- Available after 90th day (excellent rates for spouse & family coverage too.)
• Dental Insurance- Employee premium as low as $5/month.
• Vision Insurance - Employee premium as low as $8/month.
• Life Insurance- Company-paid life insurance for employees working 22+ hours/week.
• Flexible Spending Account- Cafeteria Plan, Section 125.
• 403(b) Tax-Deferred Annuity Plan- Voluntary retirement plan, no company match.
• Supplemental Insurance- Employee pays full premium.
• Employee Assistance Program