Quality Control Technician

What will I be doing?

As a Quality Control Technician at SmallHD, you will help ensure every monitor and accessory meets our quality standards before it reaches our customers. You will perform functional testing, software installation, calibration, and visual inspections while documenting results and identifying issues requiring additional review.
Working closely with Assembly, Repair, and Quality teams, you'll help maintain a smooth production flow by identifying product issues early and ensuring products are ready for final inspection and shipment.

Responsibilities
Product Testing

• Perform standardized functional testing of completed monitors and accessories.

• Verify display functionality, inputs/outputs, touchscreen operation, buttons, power, and image quality.

• Load and verify firmware and software on finished products.

• Execute burn-in testing according to established procedures.

• Perform basic display calibration using approved calibration tools.

• Verify products meet established production specifications before final inspection.

Product Evaluation

• Conduct visual inspections for cosmetic defects and workmanship issues.

• Identify products that do not meet quality standards and notify the Quality Inspector or Supervisor.

• Perform basic troubleshooting to verify reported failures.

• Complete minor adjustments or rework as directed by documented procedures.

• Route nonconforming products for additional evaluation when necessary.

Documentation

• Record testing results accurately in ERP and manufacturing systems.

• Maintain production and testing logs.

• Document defects and communicate findings to the Quality team.

• Ensure traceability of completed products.

Collaboration

• Work closely with Assembly and Repair Technicians to resolve basic product issues.

• Assist with new product validation and production builds as needed.

• Support continuous improvement efforts by identifying recurring issues.

Workplace Organization

• Maintain a clean, organized, and ESD-safe workstation.

• Properly maintain testing equipment and fixtures.

• Follow all safety and quality procedures.

Qualifications
Required

• High school diploma or equivalent.

• 1–2 years of manufacturing, electronics assembly, quality, or testing experience.

• Mechanical aptitude and basic electronics knowledge.

• Ability to follow detailed work instructions and testing procedures.

• Basic computer skills, including Microsoft Office and ERP systems.

• Strong attention to detail.

• Good organizational and communication skills.

Preferred

• Experience working with electronic products or display technology.

• Experience using basic electronic test equipment such as multimeters.

• Familiarity with ESD procedures.

• Experience working in a manufacturing environment.

Knowledge, Skills & Abilities

• Strong attention to detail.

• Ability to follow standardized testing procedures.

• Basic troubleshooting and problem-solving skills.

• Mechanical aptitude.

• Ability to prioritize work in a fast-paced production environment.

• Good verbal and written communication skills.

• Ability to work independently and as part of a team.

Physical Requirements

• Ability to stand or sit for extended periods.

• Frequently handle small electronic components and tools.

• Ability to lift up to 30 pounds.

• Ability to distinguish colors and identify cosmetic defects.

• Ability to work in an ESD-controlled manufacturing environment