Agency Asset Manager I - Principal Associate Insurance Loss Monitoring

Plano 1 (31061), United States of America, Plano, Texas

Agency Asset Manager I - Principal Associate Insurance Loss Monitoring

The Asset Manager (Principal Associate) will oversee the monitoring and reporting of insurance losses for both Fannie Mae and Freddie Mac loans. This associate will also be responsible for managing communication to internal and external stakeholders including investors, insurance agents, vendors, and borrowers. Additionally, they will be responsible for performing other duties as necessary to support the goals and objectives of the Multifamily Asset Management platform. This position will be a member of the Agency Finance Asset Management team and report into a Senior Manager.

Responsibilities:

• Oversee monitoring and reporting for all Fannie Mae and Freddie Mac insurance losses 

• Work with borrowers, management companies, and insurance agents to understand the scope of the loss and the level of documentation and reporting that will be required by reviewing loan agreements, proof of loss statements, adjuster’s reports, and agency guidelines

• Submit initial reporting to agencies and work with all stakeholders to set expectations for insurance loss proceeds, draw requests, periodic inspections, and restoration timelines

• Closely monitor progress assuring the borrower is following all requirements of their loan documents

• Communicate with agencies by submitting periodic reporting updates and commentary in Freddie’s DMS and PRS systems and Fannie’s MAMP system

• Confirm restoration and obtain all required close out documentation 

• Manage key stakeholder relationships, including regular communication with borrowers and insurance agents

• Identify opportunities for process updates to aid in promoting accuracy and efficiency 

• Work closely with fellow associates to promote transparency and communication

• Provide assistance in training and managing of junior staff

• Comply with all Investor monitoring and reporting requirements

Basic Qualifications:

• Bachelor’s Degree or military experience 

• At least 2 years of experience in commercial real estate 

• At least 2 years of GSE experience (Fannie Mae or Freddie Mac) or CMBS experience 

Preferred Qualifications:

• At least 2 years of experience with loan asset management and managing insurance losses

• At least 3 years of experience in commercial real estate 

• At least 3 years of GSE experience (Fannie Mae or Freddie Mac) or CMBS experience 

At this time, Capital One will not sponsor a new applicant for employment authorization for this position. 

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Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

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