Service Advisor - Mansfield Pennsylvania Area

Job DetailsJob Location: Blaise Alexander Management Inc - Muncy, PA 17756Blaise Alexander Family Dealerships is the premier auto dealership with 40+ years of success in Pennsylvania.  We currently employ 1,200 professional individuals across 20 dealerships and offer opportunities for career growth.  Open the car door to your future with Blaise Alexander Family Dealerships.   COME WORK FOR THE GREATEST DEALERSHIP FAMILY IN PENNSYLVANIA!!

Blaise Alexander Family Dealerships are looking for an Automotive Service Advisor to join our growing team! 

A Day in the Life of an Automotive Service Advisor (but not limited to): 

Greet customers and assist them with their service needs and questions 


Obtain and update necessary vehicle and customer data 


Perform vehicle walk-around and documentation of customer concerns to set up the technician to properly diagnose the vehicle and repairs  


Establish a timeline of repair and keep the customer up to date on progress. Communicate with the customer via telephone, email, and/or text message.  


Disclose additional work needed or recommended services and obtain customer signature for those repairs 


Advise customer about the value of car maintenance and review future recommended services 


Build relationship and rapport with the customer to maintain CSI rating  


Schedule future maintenance appointments 

QualificationsQualifications include but are not limited to: 

10+ Years experience as a service advisor, dealership experience preferred 


Ability to communicate with customers and manage other tasks independently 


Personable and friendly personality 


HS Diploma or Equivalent 


Valid Driver’s License 


General knowledge of mechanical and service operations preferred 

Reynolds and Reynolds or xTime experience is a plus 

Blaise Alexander offers its full-time employees and their family benefits packages and all the tools you will need to be successful. Some of the benefits include: 

Free Health Insurance Opportunities for Employees 


Dental and Vision Insurance Plans 


Paid Company Life and Short-Term Disability Insurance 

401(k) Retirement Plan (with employer match) 


Wellness Program 

Blaise Alexander Family Dealerships is an Equal Opportunity Employer. Employment is contingent upon completion of a background and driver check (if applicable).