Service Sales Manager

Additional Location(s): US-MN-Arden Hills; US-MA-Marlborough

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.                

Service Sales Manager

 

Purpose 

 

Accelerate the growth of the US Service Sales Team

 

Key Responsibilities

 

• Partner to create a high performing sales culture for the service sales team.
• Craft service sales strategies that drive elevated capture rates, revenue growth and customer experience.
• Deliver sales results as established in the annual quota process.  Seek opportunities to drive growth faster than historical performance.
• Foster close working relationships between the traditional field sales teams and the service sales organization. Accelerate effectiveness of territory planning.
• Establish and enable the appropriate linkage between traditional sales functions and service sales:  training, marketing, objectives, etc.
• Seek opportunities to drive capital purchases, upgrades, and service as appropriate.
• Lead strategic projects or initiatives within the traditional sales, service sales or sales operations functions.
• Manage team of Service Sales Reps including recruiting, hiring, performance management, talent development, career progression, etc.
• Work closely with Virtual Sales COE to ensure digital infrastructure in place to meet the team’s needs across data, process and engagement platforms.

 

Management Requirements

• May lead a group or team of employees in the achievement of organizational goals.  Guide, coach, direct, and develop direct reports, and if applicable, drive those practices throughout their organization.
• Foster a diverse workplace that enables all participants to contribute to their full potential in pursuit of organizational objectives.
• May direct and control the activities and budget of one or more functional areas, divisions, product groups, projects/programs and/or operations.
• Monitor and ensure compliance with company policies and procedures (e.g. federal/country and regulatory requirements).

 

Job Scope / Leveling Guidelines

 

Functional Knowledge

• Requires comprehensive conceptual knowledge of different theories, principles and systems within a professional job function and understanding of other job functions to advise subordinate staff in complex issues
• Contributes to best practices and functional/technical direction for the job function within the context of assigned team / department

 

Business Expertise

• Applies knowledge of business and industry drivers and the factors that maximize performance of area(s) managed; interprets and monitors business trends and market developments to contribute to plans to address business challenges

 

Leadership

• Manages professional employees, may occasionally manage subordinate M2/M3s, sets team/department priorities and allocates resources
• Develops operating policies and establishes procedures for team(s) managed; interprets, executes, and recommends modifications to policies and operating standards for area managed
• Develops and/or identifies new work processes and the improved utilization of resources within the assigned area

Requisition ID: 566959

As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.

 

So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!

 

At Boston Scientific, we recognize that nurturing a diverse and inclusive workplace helps us be more innovative and it is important in our work of advancing science for life and improving patient health. That is why we