Are you looking to move your career forward?

Valmet is seeking great people to mentor into the next generation of paper industry professionals. Help us remain champions to our customers while being good neighbors and stewards of the earth reducing our impact to the environment.

As a Sales Coordinator at Valmet, you will serve as the customer contact for assigned accounts and will be responsible for order processing and delivery follow-up for energy spare parts.

Primary duties include:

• Process orders for standard OEM parts and consumables and enter into ERP system;
• Review orders for completeness according to ERP reporting procedures and forward incomplete orders for further processing.
• Acknowledge customer orders and provide order status and other related information;
• Develop quotations for standard parts to support customer requests
• Coordinate logistics for customer deliveries
• Resolve ages receivables with customers;
• Provide office back-up for Product Managers when needed to include researching machine components, establishing pricing, and quoting to the customer;
• Participate in in-house department sales meetings and monthly staff meetings.

Requirements

Associate's Degree from a two year college or related field; 1 to 3 years customer service experience; or equivalent combination of education and experience.

Computer Proficiency

• Very good overall computer skills
• Good working knowledge of Microsoft Word, Excel, Outlook, and Teams is important
• Experience using various software systems including customer relationship management (CRM) tools, Enterprise Resource Planning (ERP) systems, etc
• ERP system data entry experience (Infor LN experience valued).
• SalesForce Contact Center experience valued

Interpersonal

• Customer service oriented
• Excellent communication (verbal and written) and interpersonal skills.
• Highly motivated, able to work with minimal supervision managing multiple priorities
• Strong team orientation but also able to work independently

Technical

• Ability to read and understand drawings and schematics is a plus

Other

• Knowledge and application of basic commercial terms
• Knowledge of logistics and delivery terms
• Ability to work in an office setting

We Offer

We offer a dynamic work environment that values innovation and suits development-minded people who enjoy working in a fast-paced and energetic setting.  We're looking for team-oriented people with a willingness to learn and contribute to our customers’ success. 

Additional Information

If you believe you can contribute to the success of the business and our customers, we encourage you to apply.   The best way to include you in the recruiting process is to receive your application in Workday or by following the careers page from FLOW. 

Where everything works together

Valmet is where the best talent from a wide variety of backgrounds comes together to provide solutions and services to our customers.  Our commitment to moving our customers’ performance forward requires creativity, technological know-how, innovation, service mindedness – and above all, team work!  Find your new career at Valmet.

#Hybrid