Configuration Manager

Job Description

Summary

Our company is seeking an experienced Configuration Manager to establish and maintain configuration management for hardware, software, and network CIs. They will control and documents authorized changes, conduct audits, and provide accurate status accounting. They support change/release practices, produce CM baselines and reports, and advances automation (e.g., IaC) to streamline provisioning and deployments while minimizing service disruption.

 

Key Responsibilities

• Define and document configuration items (CIs) within the IT environment, including hardware, software, and network components using ServiceNow.
• Coordinate and manage changes to configuration items, ensuring only authorized modifications are implemented.
• Conduct audits and verifications to confirm accurate implementation and maintenance of configuration items.
• Oversee change coordination in the IT environment to minimize disruption, ensuring proper testing and documentation.
• Support the government with change and release management of new or updated hardware and software components, ensuring proper testing and deployment.
• Maintain detailed documentation and reporting on configuration items, performance, and status of the IT environment.
• Automate provisioning and de-provisioning of virtual machines, storage, and network components based on demand.
• Lead the development of infrastructure-as-code solutions to enhance scalability and efficiency.
• Streamline application and update deployments using automation tools to ensure timely and issue-free rollouts.

Qualifications

Required Qualifications

• Bachelor’s degree in Computer Science, Information Systems, or a related field.
• Minimum of 7 years of IT experience, with preferred experience with SDLC, DevOps automation, change management.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication abilities.
• Demonstrated ability to collaborate with cross-functional teams across IT and business units.
• Familiarity with federal standards and regulations, and the ability to ensure compliance.

Preferred Certifications

• ITIL Certifications
• Microsoft DevOps Engineer
• Terraform Certifications
• ServiceNow Certifications

About Us

Perks of working at NetImpact Strategies 

• Your health comes first – we offer comprehensive medical, dental, & vision insurance that starts the first of the month after you join the team 

• Invest in your future – 401(k) Plan – Immediately vested employer contributions; no matching required 

• Work hard, play hard – we offer a generous Paid Time Off (PTO) policy, one (1) additional day of paid wellness leave per calendar year, and observe ten (10) federal holidays 

• Pawsitively pawesome – Pet Insurance (because our little critters are part of our families, too!) 

• Invest in your education – Tuition reimbursement, internal training programs, & company-sponsored industry certifications! 

• Be part of a dynamic and collaborative work environment recently ranked by The Washington Post as a Top Work Place in 2019, 2021,2022, 2023, & 2024! 

• Have fun and celebrate and give back – Team building activities, community volunteering, quarterly HQ days, wellness events, happy hours, family fun events, and more! 

ABOUT US 

NetImpact Strategies Inc. (NetImpact) has been a Trusted Advisor driving impact through digital transformation for the Federal Government for over a decade. We solve complex problems with innovation and agility to create meaningful, transformative, and enduring change. As Trusted Advisors, NetImpact professionals partner with customer agencies to deliver solutions that empower them to not only meet their missions but also realize their strategic vision through agile, outcome-focused solutions addressing both strategic and tactical requirements. We design and implement comprehensive, tailored solutions that are both mindful of the client's culture and organizational dynamics. NetImpact’s core values and commitment to a customer and results-oriented delivery approach has propelled our growth and enabled us to deliver impactful value across Strategic Consulting, Process Automation, Cloud, DevSecOps, Data and Analytics, and Cyber Security for the Federal Government. 

ACCESSIBILITY NOTE 

NetImpact Strategies is committed to complying with all applicable provisions of the Americans with Disabilities Act, as amended (“ADA”), and applicable state and local laws. It is NetImpact’s policy not to discr