Sales Operations Manager

<div class="content-intro"><h2>&nbsp;</h2></div><p><strong>About us</strong></p> <p>TeleTracking began with a simple but powerful belief that&nbsp;<strong>no one should wait for the care they need</strong>. More than a slogan, it’s a promise to continually improve healthcare.</p> <p>TeleTracking builds <strong>groundbreaking technology&nbsp;</strong>incorporating deep <strong>clinical expertise</strong>. Our solutions are used in the nation’s largest healthcare systems and around the world to positively impact patients, families and communities.</p> <p><em><strong>What’s your contribution to the TeleTracking story?</strong></em></p> <p>When you chose to bring your passion and skills to helping achieve our purpose, you’ll be part of a team that understands that there’s a human life behind every data point. &nbsp; Your skills, curiosity, and compassion—will help fuel our innovation and achieve the TeleTracking promise of revolutionizing modern healthcare.&nbsp;</p> <p><strong>About the role</strong></p> <p>The Sales Operations Manager exists to design, govern, and continuously improve the commercial operating framework that enables the sales organization to execute effectively, scale efficiently, and deliver predictable revenue. This role serves as the strategic bridge between Sales, Finance, Legal, Product, Services, and IT, ensuring that processes, data, systems, and performance metrics are aligned to support executive decision-making and company growth.</p> <p><strong>What you will do</strong></p> <p><strong>System Administration&nbsp;</strong></p> <ul> <li>Design, govern, and continuously improve the end-to-end commercial operating model</li> <li>Oversee and direct quote and order form preparation for new business and annual renewals</li> <li>Support pricing, discounting, and deal governance frameworks including approval workflows and commercial standards to balance market competitiveness with profitability and compliance</li> <li>Lead and own the CenTrak System Maintenance agreement (SMA) program (including annual renewal strategy, pricing and margin oversight)</li> <li>Forecast, analysis and manage pipeline and revenue performance partnering with Sales and Finance to provide risk visibility and support forecasting</li> <li>Lead and manage the Sales Operations Team</li> <li>Advise and partner with cross-functional leadership (Sales, Finance, Legal, Product, Services, Marketing and IT) in translating business strategy into operational frameworks</li> <li>Own and administer sales systems and data governance serving as the product owner for Salesforce and related commercial technolog