Manager-Specialty Pharmacy Full-Time Days

Company Description

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?

Job Description

The Specialty Pharmacy Manager reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The Specialty Pharmacy Manager has the authority and accountability for the management of designated pharmacy areas. The Manager is key in the planning, leading, and organizing of activities related to quality patient care, human resources management, and function of the Pharmacy. This manager works closely with the medical staff, the nursing staff, and other Hospital departments to ensure that high quality pharmaceutical services are provided to Northwestern Memorial Hospital patients.

This position is responsible for financial management of the pharmacy cost centers and has accountability for establishing and monitoring the operating and capital budgets. This manager is responsible for translating the Hospital and Division's mission, objective, policies, and procedures into effective action.

Responsibilities:

• Plans staffing requirements, hires to meet needs, and schedules to ensure efficient management of pharmacy resources and work flow.
• Cooperates with peers in the scheduling and sharing of personnel resources.
• Assists with development of talent across sections in technical, clinical, and management positions through:
  • Early assessment of high potential.
  • Individual development plans.
  • Direct mentoring and monitoring of development plans.
  • Succession planning.
• Coaches and monitors staff to ensure compliance with standards and improvement in performance.
• Meets target goals for pharmacy specific turnover and vacancy rates.
• Uses appropriate resources to implement Department and hospital policies and procedures.
• Implements the NMH performance management process.
• Adheres to Patients First Management Standards on Leadership, Communication, and Visibility.
• Precept the pharmacy residents and pharmacy students, ensuring that programmatic goals are met and that formal evaluations are given.
• Precept new pharmacists during the initial orientation and clinical development phase of their employment.
• Assumes twenty-four hour accountability for quality of patient care, human resources, and overall section function.
• Develops section based goals to support hospital and division mission and objectives.
• Uses appropriate resources within the Hospital and the Department to provide consultation, education, technical, or information services to provide optimum pharmacy care.
• Monitors all research and investigational drug activity in the section to ensure compliance with hospital policies and procedures.
• Ensures compliance with all federal, state, local, JCAHO, ASHP Residency, ATF, and hospital regulations policies and procedures.
• Facilitates a multi-disciplinary and collaborative approach to patient care and inter-departmental problem solving and service delivery.
• Develops and maintains relationships with all customers.
• Ensures that service standards are developed, implemented, and evaluated.
• Creates an environment of high morale and motivated professionals.
• Assumes delegated management responsibilities in the absence of the Level II Manager.
• Maintains Relative Value Unit (RVU), and other productivity systems.
• Participates in the development and implementation of the pharmacy information systems.
• Develops the cost center operating budget and submits for approval.
• Conducts variance analysis; identifies and explains trends in productivity volume, acuity, or service.
• Establishes programs to monitor and control costs in relation to volume and pre-established income targets.
• Develops and participates in preparation of new program proposals.
• Manages inventory, ensuring that cost center inventory is at the minimum to meet patient care needs that charges and credits are processed in an accurate and timely manner, and that storage is in compliance with standards.
• Participates in the negoti