Case Manager -Crisis Center- Evenings

Job Description:

Job Title: Case Manager- Evenings

Location: Kirksville, MO

Department: Crisis Center

Employment Type: Full-Time | Monday–Friday | 2 PM–10 PM

Job Summary:

Are you driven by the desire to make a meaningful difference in the lives of children and families? Do you thrive in a collaborative, supportive environment where your skills and compassion can shine? Join us at Preferred Family Healthcare (PFH) as a Case Manager and become a vital part of a team that’s transforming lives every day.

In this role, you’ll lead child and family team meetings, coordinate care with guardians and professionals, and guide new clients through their first steps toward support and healing. If you're passionate about empowering families, skilled in building relationships, and ready to grow your career in a purpose-driven organization, we’d love to meet you!

Living in Kirksville, MO, offers a unique blend of small-town charm and vibrant academic atmosphere due to the presence of Truman State University and A.T. Still University. Residents enjoy a strong sense of community, access to cultural events, and outdoor recreational opportunities. The city's affordable cost of living and friendly atmosphere make it an appealing place to live and raise a family. Join us in making a difference in the lives of individuals who seek our services!

Position Perks & Benefits:

• 29 Days of PTO

• Eligibility for HRSA Loan Repayment *eligibility requirements

• Employee benefits package – health, dental, vision, retirement, life, & more

• Competitive 401(k) Retirement Savings Plan – up to 5% match for Part-Time and Full-Time employees

• Company-paid basic life insurance

• Emergency Medical Leave Program

• Flexible Spending Accounts – healthcare and dependent child-care

• Health & Wellness Program

• Employee Assistance Program (EAP)

• Employee Discount Program

• Mileage Reimbursement (if applicable)

Essential Job Functions:

• Assist program participants in identifying and accessing resources for independent healthy living.

• Collaborate with a multidisciplinary team to create and implement individualized Comprehensive Treatment Plans.

• Collaborate with community systems for referrals, crisis management, and advocacy.

• Provide direct services to children and families, including case management and daily living support.

• Evaluate services and make necessary improvements for increased outcomes.

• Maintain regular contact with program participants and serve as liaison to the team.

• Monitor participants' progress and update team members on treatment plan goals.

• Connect participants with community resources and family support.

• Conduct assessments to inform individualized treatment plans.

• Arrange transportation for community appointments as needed.

• Participate in organizational processes as directed by Leadership, such as quality assurance and safety activities.

Knowledge, Skills, and Abilities:

• Effective communication skills.

• Proficiency in computer and Google applications.

• Strong judgment and interpersonal skills.

• Ability to maintain confidentiality.

• Excellent time management skills and ability to handle multiple tasks.

• Strong relationship-building skills with associates, clients, and the general public.

• Positive attitude in the work environment.

• Basic knowledge of trauma.

• Adaptability in a changing environment.

• Sensitivity to working with diverse socio-economic populations.

Experience and Education Qualifications:

• Bachelor's degree in a Human Services field from an accredited college or university

• Minimum of two (2) years of relevant work experience

Supervisory Requirements:

• None

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging an