Automotive - General Service Technician / Keyholder

Company Description

Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach.  

Headquartered in our hometown of Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to nearly 1,300 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company’s regional strength and community connections. From big cities to small towns to rural crossroads, you will find us in neighborhoods of every shape, size, and color.  

Under the Monro banner, we are united TEAM, and share the same mission to bring our guests the highest quality tire and auto service in the industry.  

Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America’s leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We’re looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships, if you value honesty and integrity - we have a Destination for you at Monro.  

Destination Monro -Your Career is Here! 

Job Description

The Lube and Tire Technician at Monro or General Service Tech as we call it, is an entry level Automotive Technician position and a great way to start your career at Monro.  Starting day 1 you will begin a comprehensive mechanic training program, covering all aspects of your new role. As a General Service Technician, you will be an essential team member, performing maintenance services on Guest vehicles. More importantly, you will be part of a team working together to deliver 5 Star Guest experiences, while using your technician skills to take care of people, their cars and ensure our guests have safe, reliable transportation. 

Salary Range: Up to $17.00 per hour - Based on experience.

This role is eligible for additional compensation and incentives. 

Responsibilities

• Keyholder Duties include but not limited to
  • Supervision of shop while Store Manager is not working
  • Running end of day paperwork / cash handling
  • Acting as assistant to the store manager in their duties and responsibilities
• Mechanic duties include changing, mounting, and installing tires 
• Wheel removal, tire repair and balance, tire patch/plug repairs  
• Quick lube type duties such as lubrication and oil change 
• Inspect and rotate tires   
• Basic automotive maintenance work such as battery installation  
• We will train you to do alignments, brake services, and scheduled maintenance services  

Qualifications

Qualifications:  

• High School Diploma or equivalent is preferred. 
  • Automotive training including basic car maintenance and repair or the equivalent combination of education and experience.  
  • Must possess a current valid driver’s license and have a satisfactory Motor Vehicle Report (MVR) and have the ability to operate customer’s vehicles to conduct test drives.
• Required to own a basic set of tools or participate in Monro’s tool purchase program. 

Profile Summary:

• Ability to take initiative in identifying problems, collecting data, and establishing facts to make practical decisions and recommend solutions. 
• Strong customer service skills 
• Strong verbal and written communication skills with the ability to convey technical issues and write routine reports.  

Work Environment & Physical Requirements:  

This job operates in an automotive shop environment.  The job will have exposure to a moderate noise level, adverse weather conditions, chemicals, odors, dirt, and dust. General Service Technicians must be able to complete the following but not limited to: 

• Ability to work flexible hours, days, evenings, weekends, and holidays. 
• Must be able to see, and lift, carry and stock merchandise and supplies up to 50 lbs. without assistance. 
• Frequent standing and walking for long periods of time. 
• Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, and twisting.

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