Senior Director Laboratory Services

Overview

At Houston Methodist, the Sr Director Laboratory Services position is responsible for the operational oversight and business expansion of laboratory services throughout Houston Methodist. In partnership and conjunction with the medical leadership of the Department of Pathology and Genomic Medicine, this position is responsible for the overall strategic vision and leadership for all Laboratory and Pathology services across the organization and the continuum of patient care, ensuring the Laboratory strategy and goals are in alignment with the institutional and organizational strategic areas of focus. The System Director Laboratory Services position maintains effective and collaborative relationships with the executives across the organization to maximize the success of the laboratory, hospitals and ultimately the organization. This position will provide oversight for design and operation of the entire laboratory process throughout the system, ensuring it is efficient and safe for the patients we serve, and will represent the laboratory in key internal/external committees and forums.The Sr Director position has a direct report to a VP level or above and directs work that has a significant impact on the organization and strategic goals. This position leads or directs key programs; large scope (i.e., system-wide, TMC, or all community hospitals). The scope for the Sr Director position involves setting the strategic vision and administration and has responsibility for multiple budgets (operational and capital) and/or directs work that has significant financial implications including high-level oversight of the activities within the assigned functional area(s), ensuring quality, productivity, functional excellence, and efficiency to accomplish strategic and operational objectives. In addition, the Sr Director position is accountable for employee engagement, adequate staffing levels, budget development and compliance, and developing and implementing policies and procedures to ensure a safe and effective work environment. This position also ensures training, monitoring and operations initiatives are implemented which secure compliance with ethical and legal business practices and accreditation/regulatory/government regulations. The Sr Director position may serve in lieu of an entity director for the assigned functional area(s). This position may also have direct reports to include director-level employees.

Houston Methodist Standard

PATIENT AGE GROUP(S) AND POPULATION(S) SERVEDRefer to departmental "Scope of Service" and "Provision of Care" plans, as applicable, for description of primary age groups and populations served by this job for the respective HM entity.

HOUSTON METHODIST EXPERIENCE EXPECTATIONS

• Provide personalized care and service by consistently demonstrating our I CARE values:
  • INTEGRITY: We are honest and ethical in all we say and do.
  • COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs.
  • ACCOUNTABILITY: We hold ourselves accountable for all our actions.
  • RESPECT: We treat every individual as a person of worth, dignity, and value.
  • EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.

• Practices the Caring and Serving Model

• Delivers personalized service using HM Service Standards

• Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)

• Intentionally collaborates with other healthcare professionals involved in patients/customers or employees' experiential journeys to ensure strong communication, ease of access to information, and a seamless experience

• Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job

• Actively supports the organization's vision, fulfills the mission and abides by the I CARE values

Responsibilities

PEOPLE ESSENTIAL FUNCTIONS

• Sets the strategic vision and administration and is responsible for multiple budgets (operational and capital) and/or directs work that has significant financial implications including high-level oversight of the activities within the assigned functional area(s), ensuring quality, productivity, functional excellence, and efficiency to accomplish strategic and operational objectives.

• Directs, develops, and implements strategic and operational/high-level projects and processes through independent/highly autonomous work or through the facilitation of work teams to enable the effective and efficient completion of objectives.

• Oversees and ensures development for staff to meet overall objectives in terms of q