Director of Security

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

We invite you to start your career at the Four Seasons Private Residences at 706 Mission Street. Four Seasons is powered by the people, and we are looking for your passion to curate a luxury lifestyle for our residents. Our guiding principle on how we treat each other is the Golden Rule. We are searching for individuals with the right skills, the right attitude, a passion to provide intuitive service, and those who thrive in a team player environment.

We offer excellent benefits including:

· Position annual salary range is between $90 - 95k

· Medical, dental, & vision

· 401K Retirement plan with matching

· New Parental Leave

· Paid holidays, vacation, and sick pay

· Lunch Stipend

· Complimentary accommodations at Four Seasons Hotels & Resorts worldwide

Situated directly across from Yerba Buena Arts Center and Gardens and the SF MOMA, we are the newest and most exclusive private residences in San Francisco. We offer a Club Level which combines meticulously crafted, art filled amenity spaces with curated programs-exclusively offered to residents and their guests. This space encompasses a bar lounge, a private dining room, outdoor entertainment terrace overlooking Jessie Square, a library, a game room, a golf simulator, and a fitness studio. As the world’s premier luxury hospitality brand, Four Seasons is known for offering experiences of exceptional quality and creating enduring value-supported with a deeply instilled ethic of personal service.

The Role - Overview
The Director of Security is responsible for the implementation and management of the Residential Security operations, Health & Safety programs, Fire & Life Safety programs, as well as the training of the inhouse and third party security teams. Must be “hands on” and provide the leadership and direction required to motivate the team and ensure the smooth and efficient operation of the Private Residences.  The Director of Security acts as the Manager on Duty in the building and forms part of the Emergency Response team.  The Director of Security is required to assist in the supervision of the overnight team in all their duties and act as a leader of service delivery.

Essential Functions
This list is not all –inclusive and should only be used as an overview of all actual responsibility.

• Implement and maintain a Health and Safety Management system including maintaining safety statements, risk assessments and appropriate training.

• Schedule, discipline, and direct security personnel in all aspects of security policies and procedures and the Four Seasons behaviors.

• Take an active role in the development and implementation of the property's fire and emergency plan, Fire and Emergency Response preparedness plan and all related training including conducting regular fire drills.

• Conduct monthly, annually, and yearly drills as it relates to 706 Mission Emergency Codes to ensure the preparedness of all staff. 

• Set-up documentation process for all incidents occurring in the Residences in connection with crime, subversions, potential liabilities, and insurance requirements; and in documenting such activities remain objective and write comprehensive reports.  Advise and recommend a wide variety of control measures appropriate to the incident or event.  Directs and/or assists in internal and external investigations.

• Guide employees in the handling of unusual resident or employee issues, such as, but not limited to, disorderly conduct, thefts, suicides, bomb threats, employee or homeowner accidents, fire or safety hazards, robberies, terrori