Seasonal Educator Duke Lemur Center

Duke University:

 

Duke University was created in 1924 through an indenture of trust by James Buchanan Duke. Today, Duke is regarded as one of America’s leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.

 

PRIMARY JOB DUTIES AND RESPONSIBILITIES:

A. Primary Responsibilities

1. Lead tours and other educational programs with groups varying in size from small groups to large crowds on event days; includes General Tours, Field Trips, and Walking with Lemurs tours
2. Providing engaging educational experiences for visitors of all ages and educational backgrounds – must work well with children as well as adults
3. Ensure guests follow behavioral expectations and guidelines while on programs and/or tours, maintaining guest and animal safety
4. Cover gift shop responsibilities including facilitation of point of sale transactions, greeting guests at front desk, and phone interactions
5. Perform tasks to prepare for tour programming, such as setting up tour path areas, preparing lemur food items, and sanitizing enrichment structures
6. Maintain a welcoming, professional, and efficient gift shop and tour environment
7. Resolve any potential guest concerns or issues quickly, positively, and effectively
8. Complete additional responsibilities as assigned by the Education Programs Manager

 

B. Secondary Responsibilities

1. Support full-time education staff through coverage of duties such as incoming calls, general emails, voicemails, and handling drop-in guests
2. Assist full-time education staff with tour and program review and development
3. Restock gift shop merchandise and assist with inventory checks
4. Act as an ambassador for the Lemur Center in outreach programs and events, strengthening existing relationships within Duke University and the surrounding community

 

Exact weekly Seasonal Educator schedules will be determined based on applicant pool and candidate availability, but the total weekly hours will be within the range of 10 – 25. The following shifts will be available (applicants with weekend availability will be prioritized): Mondays 8:30am – 2pm, Wednesdays 8:30am – 2pm, Thursdays 8:30am – 2pm, Fridays 8:30am – 2pm, Fridays 2pm – 7:30pm, Saturdays 8:30am – 12:30pm, and Sundays 8:30am – 12:30pm

 

This is a part-time seasonal position, working an average of 15-20 hours/week. Training schedule beginning in April may have some flexibility. This position will run from April - September, with the possibility of extending for additional hours during the off-season in October – March, depending on weather and special event planning.

 

The above statements describe the general nature and level of work being performed by individuals assigned to this classification, and do not serve as an exhaustive list of all duties and responsibilities to be performed in this position.

 

QUALIFICATIONS:

• Relevant educational programming experience a strong plus
• Retail experience a plus
• Spanish or other secondary language skills a plus
• Familiarity with Duke/Durham and/or existing professional relationships within that community a plus

 

PHYSICAL REQUIREMENTS

• Working in outdoor environments in all-weather situations
• Ability to stand and walk unassisted for up to 3 hours at a time
• Ability to maneuver unassisted in animal areas, including crouching and bending for extended periods
• Ability to sit and work at a computer screen for up to 60 minutes at a time
• Ability to lift at least 20 pounds