Why AIS?

When you join AIS, you’re joining a mission-driven team that’s passionate about making a difference. You’ll work on projects that matter, alongside industry-leading experts, in an environment that fosters innovation, driving client success, and empowering our team to make a lasting impact. As an employee-owned company, we value collaboration, inclusivity, continuous growth, and shared success.

• Employee Ownership: Your contributions directly impact the company’s success, and you share in its achievements.

• Continuous Learning: Access to resources, training, and mentorship to support your professional growth.

• Inclusive Culture: A workplace where diversity is celebrated, and everyone’s voice is valued.

• Mission-Driven Work: Engage in projects that make a meaningful difference for our clients and communities.

 

What are we looking for?

At AIS, we're looking for more than just skills - we're looking for driven individuals who are passionate about making a difference, eager to grow, and aligned with our core principles.

 

Working@AIS

At AIS, we are dedicated to providing our employees with diverse opportunities to grow their careers while supporting a variety of impactful projects. For this position, we are seeking a talented individual to join AIS as a Senior Infrastructure Engineer.

• Core Knowledge & Skills: Designs complex network and hybrid‑cloud solutions; implements security controls, DR/BCP, and automated IaC with deployment pipelines; performs advanced performance tuning.

• Work & Complexity: Solves complex issues, designs and delivers new infrastructure solutions, performs capacity planning, and leads advanced automation initiatives.

• Quality & Independence: Drives root‑cause analysis, enforces best practices and QA on changes, optimizes for reliability and user experience; operates with high autonomy.

• Teamwork & Communication: Leads cross‑functional efforts, mentors juniors, facilitates knowledge transfer, and aligns stakeholders with technical plans.

• Consulting & Engagement: Provides strategic input on infrastructure initiatives, recommends advanced technologies, and manages vendor relationships.

As your initial project assignment, you will support the unique needs of our client as a iData Systems Engineer - Senior.

Project Summary

The Senior iData Systems Engineer will provide operational, engineering, and application support across mission-critical systems within a secure environment. This role supports accredited production, pre-production, and staging environments and requires close coordination with multiple agency technical teams. The engineer will play a key role in infrastructure operations, application support, systems integration, and lifecycle management for enterprise systems supporting government mission needs.

Key Responsibilities

• Maintain system operations for applications and supporting infrastructure across production, pre-production, and staging environments within the system accreditation boundary.

• Coordinate with agency technical partners (e.g., ICAM for authentication, on-prem cloud/vSphere teams, network teams supporting F5 load balancers) to diagnose user access, routing, and performance issues.

• Manage and maintain primary and secondary on‑prem cloud environments to support high availability and failover deployments.

• Manage existing and implement new application service accounts for REST API consumption by external systems.

• Provide customer and stakeholder support for quarterly application releases, enhancements, new features, and bug fixes within an Agile Release Train.

• Deliver end‑user helpdesk and inquiry support for application data managers and system users.

• Assist with system certification, accreditation, patching, and compliance activities.

• Develop and maintain SOPs and Quick Reference Guides for users and administrators.

Systems Engineering Responsibilities

• Design, implement, and support additions and changes to network hardware, server infrastructure, operating systems, and attached devices.

• Perform investigation, analysis, configuration, installation, testing, and troubleshooting of network and infrastructure components.

• Provide day‑to‑day operational support, including monitoring system utilization, performance, and response times.

• Troubleshoot issues at both the physical and logical network layers using diagnostic tools and protocols.

• Participate in planning, de