Director Business Process Excellence

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us?

 

Salary Range: $127,237.00 - $181,784.00

ABOUT CEVA LOGISTICS

CEVA Logistics provides global supply chain solutions to connect people, products, and providers worldwide. We are supply chain experts, and our team of approximately 98,000 employees across more than 1,000 facilities in 160 countries makes us one of the largest logistics companies in the world. Through our commitment to excellence, we offer end-to-end, customized solutions in both Contract Logistics and Freight Management.

As we continue to elevate operational performance and customer value, we are seeking a results-driven Director of Business Process Excellence (BPE) to lead continuous improvement initiatives across our North American Contract Logistics operations. If you have a passion for lean transformation, team development, and measurable performance improvement, this is your opportunity to make a meaningful impact at CEVA.

YOUR ROLE

As the Director of Business Process Excellence – North America Contract Logistics, you will lead the BPE team in driving operational excellence through structured process improvement, value stream optimization, and capability building across CEVA’s U.S. and Canadian warehouse network.

Reporting to the Head of Operational Excellence for North America, you will collaborate closely with Regional Operations Vice Presidents and Site Leaders to identify cost savings, elevate performance on CEVA’s internal Site Certification Assessment, and grow a network of trained BPE Champions across the region. This role is key to advancing CEVA’s culture of lean thinking, standardization, and sustainable performance improvement.

WHAT YOU WILL DO

Strategic Leadership of Business Process Excellence (BPE)

• Lead the regional BPE team in supporting CEVA’s Contract Logistics operations through structured process improvement and lean deployment.
• Develop annual BPE goals aligned with North America Operations objectives and CEVA’s global continuous improvement strategy.
• Serve as a strategic partner to each Regional Operations Vice President to identify focus areas for improvement and cost savings.

Cost Reduction & Value Stream Optimization

• Drive measurable cost savings by facilitating Value Stream Mapping (VSM), Kaizen events, and structured root cause problem-solving at site and regional levels.
• Monitor implementation and sustainment of action plans resulting from lean events and transformation projects.
• Standardize best practices across sites and regions to scale impact.

Site Performance & Certification Readiness

• Support site leadership teams in preparing for and improving performance on CEVA’s internal Site Certification Assessment.
• Lead gap assessments and action planning to improve scores across safety, quality, productivity, inventory, people, and continuous improvement.
• Partner with functional leaders (HR, HSE, Quality, Engineering) to align on sustainable operational standards.

Talent Development & Lean Capability Building

• Identify, train, and mentor BPE Champions at operational sites to build grassroots lean capability.
• Deliver BPE training programs and workshops focused on lean tools, standard work, and continuous improvement mindsets.
• Build a regional network of trained BPE practitioners to accelerate transformation and problem-solving.

Cross-Functional Collaboration & Reporting

• Provide regular updates to regional and executive leadership on BPE impact, including KPIs, project pipelines, cost savings, and certification performance.
• Collaborate with HR, Opera