Director, Field Intake & Business Requirements

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Director, Field Intake & Business Requirements based in the United States.

This senior leadership role sits at the intersection of field operations, digital enablement, and enterprise technology delivery, ensuring that high-volume field demand is translated into precise, build-ready requirements. You will lead a team responsible for shaping, standardizing, and governing how business needs enter the organization, acting as the “single front door” for workflow, digital, and AI-enabled capability requests. The role is highly strategic, requiring both operational rigor and the ability to influence across business, technical, and transformation stakeholders. You will establish scalable intake frameworks, enforce requirement quality standards, and ensure that every request is clearly defined with measurable outcomes and implementation clarity. In close partnership with product, engineering, and pilot teams, you will help convert early ideas into enterprise-ready solutions. This is a high-impact leadership position where structure, clarity, and prioritization directly shape the effectiveness of large-scale digital transformation efforts.