Sr Systems Info Specialist

IT Services  
Full Time
Day Shift 
8a - 5p

 

Lexington Health is a comprehensive network of care that includes six community medical and urgent care centers, nearly 80 physician practices, more than 9,000 health care professionals and Lexington Medical Center, a 607-bed teaching hospital in West Columbia, South Carolina. It was selected by Modern Healthcare as one of the Best Places to Work in Healthcare and was first in the state to achieve Magnet with Distinction status for excellence in nursing care. Consistently ranked as best in the Columbia Metro area by U.S. News & World Report, Lexington Health delivers more than 4,000 babies each year, performs more than 34,000 surgeries annually and is the region's third largest employer.

 

Lexington Health also includes an accredited Cancer Center of Excellence, the state’s first HeartCARE Center, the largest skilled nursing facility in the Carolinas, and an Alzheimer’s care center. Its postgraduate medical education programs include family medicine and transitional year residencies, as well as an informatics fellowship.

Job Summary

Designs course curriculum and training environments, credentials other trainers, and delivers instruction ensuring effective orientation and optimization of clinical information systems. Liaises with operational leadership, end users, application and technical teams. Participates in analysis, design, testing and support of software and workflows to meet clinical objectives including project plan development and tracking. Serves as primary response for physician/advanced practitioners.
 

Minimum Qualifications

• Minimum Education: High School Diploma or Equivalent
• Minimum Years of Experience: 7 Years of related experience with a combination of clinical and IT experience, 2 years should be in IT implementing an EHR, instructional design and presentation (may be included in above).
• Substitutable Education & Experience (Optional): 7 Years of related experience can be substituted for the following combinations:
• Associate's Degree or certification in area of clinical practice and 5 years of experience; Bachelor's Degree in Nursing or related clinical field and 3 years of experience; Master's Degree in related clinical field and 2 years of experience.
• Required Certifications/Licensure: Must be willing to obtain certification in EPIC application and training within 6 months of position and maintain active certification
• Required Training: Experience in IT as analyst or trainer in a medium to large organization;
• Experience in project management, instructional design, presentation, and implementation of an EHR;
• Experience with physician/advanced practitioner clinical information systems support; 
• Proficient in use of clinical information systems in and Microsoft Office solutions     
   

Essential Functions

• Utilizes in-depth understanding of workflows, policies and procedures, patient care/ clinical business processes, regulatory requirements, and best practices to:
  • Analyze existing practices by facilitating communication, cooperation, and information from key users, ensuring patient safety and best practices throughout the organization.    
  • Identify/field opportunities for optimization.   
  • Participate in inquiry, data analysis, system validation.        
  • Recommend solutions including system and workflow design/ redesign.         
  • Abstract up low level details to relay general understanding in end user and leadership communications.      
  • Effectively design and adjust training plans as well as deliver instruction.
• Translates complex cultural, operational, and technical components into “common sense” concepts.
• Works collaboratively with system analysts, subject matter experts, and other team members to identify opportunities for improvement and enhanced functionality.
• Communicates to multidisciplinary areas. Responds professionally, in a timely manner, with respect to customer organizational culture.
• Participates and supports project and team goals, objectives and timelines working with a sense of urgency and accuracy.
• Serves as project champion and liaison to promote the integration of technology into clinical and business setting. 
• Develops training plan and designs instruction for end users to ensure effective orientation and optimization of the software.     
  • Initiates and maintains project plan documentation, manages implementation, drives communication updates.     
  • Monitors training, providing metrics and recording completion.      
  • Provides feedback on learning needs and uses aggregate data to redesign program content, instruction styles and materials. 
• Delivers instruct