Hotel Housekeeping Shift Manager

Job Summary: The Hotel Housekeeping Shift Manager oversees the Hotel Housekeeping staff on their assigned shift to ensure the cleanliness and professional appearance of the Hotel Rooms and Hotel facilities. You will report to the Hotel Housekeeping Manager.

Primary Tasks:

1.       You will observe staff to ensure the highest possible standards of guest services and employee relations are maintained and carried out fairly.

2.       Monitor job performance progress of associates and provide feedback on the same to aid the associate in developing and enhancing skills.

3.       Assist the manager with administrative needs.

4.       Implement operating standards, customer service, and productivity.

5.       You will oversee all hotel housekeeping associates during the specified shift.

6.       Make recommendations and suggestions to hire, transfer, suspend, promote, discharge, assign, evaluate, reward, or discipline associates.

7.       Provide input concerning operational deficiencies and areas in need of attention.

8.       Perform the job responsibilities of hotel housekeeping staff during peak periods. 

9.       Assure compliance with established hotel procedures.

10.      Perform other tasks as assigned.

Requirements:

Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.

Excellent guest service and hospitality skills

Strong analytical skills.

Knowledge of cleaning machines and tools, including their designs, uses, basic maintenance.

Experience in multi-tasking of projects and project management.

Proficient knowledge of Microsoft Office to include Word, Excel (can maintain complex spreadsheets)

One (1) year Environmental Services/Housekeeping Experience

 

1.       You will observe staff to ensure the highest possible standards of guest services and employee relations are  maintained and carried out in fair manner. 2.       Monitor job performance progress of associates and provides feedback on same to aid the associate in developing  and enhancing skills. 3.       Assist manager in administrative needs. 4.       Implement operating standards, customer service, and productivity. 5.       You will oversee all hotel housekeeping associates during specified shift. 6.       Make recommendations and suggestions to hire, transfer, suspend, promote, discharge, assign, evaluate, reward, or discipline associates. 7.       Provide input concerning operational deficiencies and areas in need of attention. 8.  Perform the job responsibilities of hotel housekeeping staff during peak periods. 9.       Assure compliance with established hotel procedures. 10.  Perform other tasks as assigned. Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods. Excellent guest service and hospitality skills Strong analytical skills. Knowledge of cleaning machines and tools, including their designs, uses, basic maintenance. Experience in multi-tasking of projects and project management. Proficient knowledge of Microsoft Office to include Word, Excel (can maintain complex spreadsheets) One (1) year Environmental Services/Housekeeping Experience

About the Choctaw Nation

The Choctaw Nation is the third-largest Indian nation in the United States, with over 200,000 tribal members and more than 11,000 employees. The first tribe over the Trail of Tears, historic boundaries are in the southeast corner of Oklahoma. The Choctaw Nation's vision, "Living out the Chahta Spirit of faith, family and culture," is evident as it continues to focus on providing opportunities for growth and prosperity.

Benefits

• Free gym membership
• Free access to employee health clinic
• Free lunch for casino & resort associates
• Earned wages access once per week for hourly Associates
• Pet insurance
• Paid vacation / sick time
• Medical / Dental / Vision
• 401(K) with company match
• College tuition reimbursement
• Short-term disability, long-term disability, and family leave
• Employee assistance program
• Employee prescription program
• CNO Paid Life Insurance
• Teladoc
• On Site Dental Clinics (Jet Dental)
• On Site Mammogram Services
• Free diabetes and hypertension monitoring benefit (Livongo)
• Accolade- Concierge Benefits Program
• Wellnes