Administrative Assistant II - Department Only Search - 527377

Pay Grade/Pay Range:  Minimum: $18.32 - Midpoint: $21.97 (Hourly N4)

Department/Organization: 840101 - Counseling Center

Normal Work Schedule: Monday - Friday 8:00am to 5:00pm

Note to Applicants: This is a department only search. You must be a current UA employee working in the Counseling Center Department to be considered.

Job Summary: The Administrative Assistant II provides administrative support for the operations of unit. Performs moderately complex and well documented administrative tasks. Acts as office liaison/receptionist. Receives and routes phone calls, emails, and/or guests. Maintains files and enters data. Drafts and sends communications on supervisor/departmental staff behalf. Reconciles P-Card/Concur for other staff/faculty against departmental budget. Performs some simple budget monitoring/entry. Operates standard office equipment such as personal computers, copiers, fax machines, etc.

Additional Department Summary: Provides administrative support for the Counseling Center at The University of Alabama by managing phone calls and other client contacts. Manages clinician schedules. Manages appointment reminders. Works closely with front desk staff and with the case manager. Acts as first point of contact with the department. Manages clients who are demanding or threatening until a counselor intervenes. Completes required training that is related to laws and regulations, that creates a more hospitable and respectful workplace; and safer work environment.

Required Minimum Qualifications: High school diploma or GED and two (2) years of administrative experience; OR associate’s degree or higher.

Skills and Knowledge: Excellent computer skills including transcription, word processing, database, and publishing. Excellent verbal and written communication skills. Demonstrated commitment to supporting all students.

Preferred Qualifications: Experience in medical or mental health care agencies.

Background Investigation Statement: Prior to hiring, the final candidate(s) must successfully pass a pre-employment background investigation and information obtained from social media and other internet sources. A prior conviction reported as a result of the background investigation DOES NOT automatically disqualify a candidate from consideration for this position. A candidate with a prior conviction or negative behavioral red flags will receive an individualized review of the prior conviction or negative behavioral red flags before a hiring decision is made.

Equal Employment Opportunity: The University of Alabama is an Equal Employment/Equal Educational Opportunity Institution. All qualified applicants will receive consideration for employment or volunteer status without regard to any legally protected basis and will not be discriminated against because of their protected status. Applicants and employees of this institution are protected under Federal law from discrimination on several bases. More information is available in the EEOC’s Know Your Rights: Workplace discrimination is illegal poster.