Technical Writer, GBM - MPIE San Francisco

Responsibilities

About Us
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

About the Team
The Global Business Marketing - Marketing Partnerships and Industry Education (MPIE) team manages the global industry education and professional certification initiatives and the TikTok Marketing Partners Program. Its responsibilities include producing & managing core product learning content, localization of content, and running the Professional Certification program.
As a Technical Writer on the Global Business Marketing - Marketing Partnerships and Industry Education team, you will be responsible for bringing TikTok education to market to increase access to product knowledge and incubate the next generation of talent for advertisers, agencies and partners.
You will be responsible for managing TikTok's advertiser and agency-facing industry education content. You will conduct product research, write technical content, design learning pathways, build curriculums, work with global stakeholders to regionalize curriculum content, manage the global content calendar, work on video content production, and design processes to manage and upkeep content. We are looking for a self-starter who is a forward-thinker and has excellent attention-to-detail with exceptional writing skills to take on new challenges as we continue to expand the TikTok For Business brand.

Responsibilities
- Write, edit, organize, and manage core content for TikTok Academy on-demand e-learning courses
- Ideate 2D visual assets and video content for courses
- Work with key cross-functional stakeholders to develop and maintain learning content focusing on TikTok ad products
- Conduct research to become an expert in TikTok ad products and stay up to date with product iterations
- Work with regional teams to identify regional nuances in learning needs
- Manage content intake from cross-functional stakeholder groups and distill into cohesive education plans for e-learning content

Qualifications

Qualifications
Minimum Qualifications
- Minimum 3 years relevant experience in advertising, creative production, marketing, scaled education, or technical writing
- Excellent writing and content structuring skills
- Expert in TikTok ads offerings and strong domain expertise in digital marketing
- Ability to thrive in ambiguity and adjust quickly to change
- Ability to identify and solve complex problems
- Fast learner, highly entrepreneurial with a good sense of judgment and original thinking
- Personable, collaborative and capable of building relationships cross-functionally

Preferred Qualifications
- Bonus: You're passionate about TikTok. You love sharing inspirational ideas with others and are well-versed in TikTok trends. You live in the comments section and bring a fun collaborative energy to the room.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2 .

Job Information

【For Pay Transparency】Compensation Description (annually)

The base salary range for this position in the selected city is $96000 - $140000 annually.​

Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate a