Senior Program Manager - Quality Engineering

Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. 

Why Join Us? 

To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.

We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a global hybrid work setup (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us. 

Senior Technical Program Manager - Quality Engineering

Are you an experienced program manager with strong technical knowledge in software quality engineering, analytical and leadership skills to identify the largest business opportunities across large organizations, strategizing, creating and managing roadmaps with prioritized requirements, influencing broad adoption of tools and processes, managing delivery of large, complex technology initiatives, and reporting business metrics?

If you would like to be part of a world class organization for the next generation Technology Platform that empowers our travelers and partners to leverage and configure products and services needed to succeed in the travel ecosystem, please read on!

Our company has pushed for a “Quality First” approach for surfacing our Business Capabilities to our EG developer community. We are building out the full-stack platform that allows domain teams to be productive in end-to-end flows from onboarding to transacting and evolving their technical and business successes.

What you’ll do:

• Shape the future of Expedia Group by bringing a blend of product, strategy, and program management competencies to our portfolio of high visibility initiatives.

• Create, execute and manage effective prioritized roadmaps and detailed plan of execution with strategy and requirements derived from your deep analysis of largest business needs across the organization such as opportunities from quality gaps causing production issues and your close interactions with stake holders understanding their pain points.

• Lead all aspects of program management including planning, overarching strategy and prioritization summation, OKRs, measurable expected outcomes, project schedules and time frames, setting measurable goals, progress tracking via metrics, resolution of issues and dependencies, reporting and program communication.

• Work closely with engineering managers to translate requirements into epics, user stories, etc. for consumption by development teams, and conduct scrum meetings, retros, internal and external demo sessions.  Lead large, long-range initiatives while delivering value incrementally by operating in an agile, rapid development environment.

• Assist with a holistic approach by ensuring that all components: structure, people, process and technology are identified and accounted for maximum efficiency across organizational boundaries.

• Keep relevant stakeholders informed of progress, changes to project schedules, and their impact.

• Proactively manage risk, working with the team to anticipate new risks and lead mitigation planning.

• Create clear, concise, intelligible, audience-appropriate, tailored, and organized communication materials (e.g., policies & procedures, guidelines, presentations, messages and technical documentation).

• Drive engineering discussions and reduce engineering re-work as an expert.

• Track and report actual business benefits and metrics of our deliverables demonstrating their impact in solving the largest opportunities for our organization.

• Drive broad adoption of our Quality Engineering solutions across the organization demonstrating progress of adoption via metrics and stakeholder feedback.

• Provide coaching and support on quality engineering, tools and processes to engineering teams.  This also involves in-depth understanding of the technical details of our Quality Engineering solutions and processes to be able to answer questions in our support channels or unblock stake holders during adoption.

Who you are:

• Extensive experience in all aspects of program management including creation, execution and management of effective prioritized roadmaps translated to epics and storie