Director, Clinical Services
DaVitaAbout the role
Posting Date
12/08/20254451 Parliament PlaceSuite T, Lanham, Maryland, 20706, United States of AmericaNo Brag, Just Fact!
Over the last decade, we set out to be the world's greatest dialysis company, and over the next decade, we're poised to build the greatest healthcare community the world has ever seen. When you join the DaVita Village, you're joining a winning team. Through our commitment to training, growth and quality, we consistently achieve superior clinical outcomes while allowing teammates to excel in an award-winning environment that enables them to thrive both professionally and personally.
The Director, Clinical Services (DCS) serves as a strategic driver of clinical excellence. Empowering Clinical Services teams by driving accountability for safety response/readiness, developing talent through coaching, leading clinical outlier support initiatives across their division, and setting clinical strategy in partnership with divisional leaders. This role ensures alignment on quality improvement plans, regulatory compliance, strategic execution of clinical initiatives, and measurable outcomes in quality, safety, and patient care.
Essential Duties & Responsibilities
Safety Response & Readiness
Drive accountability with Clinical Services Managers to their core safety responsibilities; ensure timely completion of Safety Snapshots.
Provide on-site support for large safety issues or Immediate Jeopardy surveys (CMS + CLUE).
Coaching & Talent Management
Drive accountability with MCS team to performance outcomes.
Coach MCS where underperforming or struggling with difficult relationships.
Create space for regular development conversations; advocate for TM growth opportunities/succession planning.
Driving Clinical Outlier Support
Drive prioritized process execution for opportunity areas in partnership with Operations & Home leaders.
Resource priorities by largest value to clinical excellence.
Rally MCS team across Division to drive clinical outcomes/safety for all modalities.
Collaborate with Operations leaders to drive accountability where appropriate.
Sets Clinical Strategy for Division
Lead Division’s Clinical Landscape/strategic alignment on outcomes/quality/safety in partnership with DVP.
Execute rollout of clinical initiatives/action plans; ensure accountability/measurable outcomes.
Perform other duties as assigned
Education and Experience
Required
Bachelor’s degree in nursing or related field.
Minimum of 8-10 years of clinical experience, with at least 4 years in a leadership role.
Strong knowledge of regulatory requirements and quality improvement processes.
Excellent communication and leadership skills.
Intermediate computer skills and proficiency in MS Excel, Word, PowerPoint, and Outlook
Intermediate computer skills and proficiency in MS Excel, Word, PowerPoint, and Outlook
Preferred:
Master’s degree in nursing, Healthcare Administration, or related field.
Experience in dialysis or nephrology.
Certification in healthcare quality or patient safety.
Experience managing remote teammates.
Certificates, Licenses, and Registrations
Required:
Current RN license in state of practice with no Board of Nursing disciplinary actions.
Current driver’s license, reliable transportation, and vehicle insurance in the state of residence.
Preferred:
Certification in Healthcare Quality (CPHQ) or similar
CPR & ANNA certification
Currently hold or previously have held CNN, CSN, or Bonet Certification
Here is what you can expect when you join our Village:
• A "community first, company second" culture based on Core Values that really matter.
• Clinical outcomes consistently ranked above the national average.
• Award-winning education and training across multiple career paths to help you reach your potential.
• Performance-based rewards based on stellar individual and team contributions.
• A comprehensive benefits package designed to enhance your health, your financial well-being and your future.
• Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation. Enter text here
Join us as we
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