Area Vice President, Health Systems

Company Description

PG Forsta is the leading experience measurement, data analytics, and insights provider for complex industries—a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare –perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees.

Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world’s most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success.

Our Mission:

We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action. 

Our Values:

To put Human Experience at the heart of organizations so every person can be seen and understood. 

• Energize the customer relationship: Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions. 
• Success starts with me: Personal ownership fuels collective success. We each play our part and empower our teammates to do the same. 
• Commit to learning: Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow. 
• Dare to innovate: We challenge the status quo with creativity and innovation as our true north. 
• Better together: We check our egos at the door. We work together, so we win together. 

At Press Ganey, we’re on a mission to improve the Human Experience in healthcare. Through innovation, data-driven insights, and bold action, we help organizations center care around the people who matter most—patients, members, consumers, and employees.

We combine deep expertise with cutting-edge technology to solve healthcare’s toughest challenges. Together with our clients, we unlock human potential and build stronger, healthier communities.

Why Press Ganey?

• 1B+ patient voices and 3.1M+ caregiver voices inform our insights
• 1 unified Human Experience (HX) platform
• 41,000+ healthcare partners across hospitals, health plans, and life sciences

We don’t just serve clients—we partner with them. Their goals become our goals. Their challenges, our opportunities. And our Growth team is at the heart of that transformation.

About the Role: Area Vice President (AVP)

As an Area Vice President, you’ll be the strategic partner and trusted advisor to some of the most influential healthcare organizations in the country. Your mission: retain and grow client relationships by delivering meaningful solutions that drive measurable impact.

This is a high-visibility, high-impact individual contributor role where you’ll lead through influence, not hierarchy.

What You’ll Do

• Own and grow strategic client relationships, especially at the executive level
• Drive renewals and expansion across your portfolio to meet or exceed revenue targets
• Develop and execute client growth plans aligned with their goals and our solutions
• Deliver compelling presentations and proposals that showcase our value
• Collaborate cross-functionally with Client Success, Advisory, and Product teams
• Stay sharp on our full solution suite and how we outperform the competition
• Maintain accurate records in our CRM and contribute to a culture of accountability

What You Bring

• 5+ years of experience in account management or sales, ideally in healthcare
• Proven success in managing complex client relationships and exceeding quotas
• SaaS or technology-enabled services experience strongly preferred
• Strong executive presence and ability to build trust with C-suite stakeholders
• Strategic thinker with excellent communication, presentation, and nego