(Senior) Operations Manager (m/f/d)

Let’s shoot for the stars:
As (Senior) Operations Manager, you will own and shape the end-to-end operational performance of our properties across Berlin. This is a highly versatile, hands-on leadership role for a strong generalist who enjoys being close to the business, spending significant time on-site (50%+ travel), and acting as a trusted local face of limehome.

You will lead, develop, and empower our local teams while ensuring seamless day-to-day operations across multiple countries. At the same time, you will represent limehome externally, building strong, long-term relationships with landlords and key partners in your markets.

How you’ll be hosting with heart:

• People leadership & development: Lead and coach local operations teams across multiple markets, fostering high performance, ownership, and professional growth. Act as a mentor and sparring partner while ensuring clarity of roles, goals, and expectations.

• Operational ownership: Ensure smooth daily operations across all properties by closely coordinating with local teams, service providers, and property managers, supported by regular on-site visits.

• Local representation: Serve as a senior local representative of limehome for landlords, public authorities, and external stakeholders, building trust and credibility and resolving escalations when needed.

• Market expansion & launches: Take ownership of the successful launch of new properties in Berlin and potentially support additional international markets as we grow.

• Supplier & partner management: Build and maintain strong relationships with key service providers (cleaning, laundry, maintenance, etc.), ensuring service quality, reliability, and continuous improvement.

• Process excellence: Ensure existing operational processes and guidelines are implemented consistently, kept up to date, and continuously improved. Proactively identify gaps and develop new processes when needed.

• Cross-functional collaboration: Work closely with our international Operations team and internal stakeholders (Guest Experience, Project Development, Expansion, etc.) to improve performance, scalability, and guest experience across markets.

• Problem-solving & adaptability: Act quickly and pragmatically in dynamic situations, creating or adapting processes on demand and navigating complex operational and stakeholder environments.

Requirements

What you need to shoot for the stars:

• You have a Bachelor’s degree in economics, tourism/hospitality or related fields and at least 5+ years of proven experience within operations in a fast paced environment.

• You are located in Berlin and are open to visit the properties on a regular basis.

• Additionally, you speak German on a native level and have very good communication skills in English.

• You have the ability to organize projects, appointments, and are a team player.

• Also, you take ownership, love to tackle challenges, and keep cool in stressful situations.

• A keen sense of responsibility and a hands-on mentality define your work style.

• You structure your work individually and love to use your analytical capabilities.

• What is more, your motto is "Nothing is impossible"! You are hands-on and approach things pragmatically and every challenge in a results-oriented way.

We're designed to stay because:

• Visa & Language Support: We’ll support you during your visa process and with learning German on every language level after passing your probation period.

• Oneteam: We are #oneteam with a transparent company culture by staying up to date with each other through team stand-ups, regular All-Hands and suite events (Summer, Wiesn, Christmas).

• Growth and Development: We make sure that you keep growing - through constant feedback, peer reviews and exchanges with focus on your development.

• Limitless learning: We offer you the possibility to choose an external development format that will help you in reaching your full potential without any limits in budget.

• Workation: You have the chance to work twice per year for a duration of up to 4 weeks from a different country in the European Union. Our Limehomies love traveling so we want to give them the chance to work from inspiring new locations regularly.

• Sabbatical: After your 1.5 years with Limehome we offer the possibility for a 3-month sabbat