05 - Production Technical Operator 5

Req ID: 125565 
Remote Position: No
Region: Europe 
Country: Ireland 
State/Province: Galway 
City:  Galway 

General Overview

Functional Area:  OPS - Operations
Career Stream:  PRD - Production
Role:  Production 4
SAP Short Name:  PD4
Job Title:  Production Technical Operator 4
Job Code:  PD4-OPS-TOPR
Job Level:  Band 04
Direct/Indirect Indicator:  Direct

Summary

The Equipment Maintenance/Calibration Technician is responsible for the set-up, installation, maintenance and support of automated equipment ensuring optimum performance and the achievement of test operational goals. The Equipment Maintenance/Calibration Technician works closely with teams to resolve test/manufacturing issues and constraints while implementing safe and robust solutions to improve overall efficiency through improvement projects around run rate increase, cycle time gains, yields and quality.

Key Responsibilities: 

• Safety: Ensure PPE is worn, Safety Concerns raised and closed in a timely manner and adherence to all Safety Procedures & Guidelines.
• Housekeeping: Ensure high standards of housekeeping are maintained at all times, apply 5S and other Lean initiatives as required.
• Technical/Process Tooling & Test Knowledge: Increase Technical & Process Tooling and Test Knowledge over time by working with Technical Test Operators, Process/Product/System/Application site Technicians & Engineers, Machine Builder, Customer, External Suppliers. Studying all controlled Test/Operational procedures, Machine Documentation/Manuals.

Detailed Description

Maintenance/Repairs/Spares/Calibration: 

• Inspect, troubleshoot, diagnose and repair electro/mechanical equipment failures. Minimise machine breakdown/downtime and increase test time.
• Adjust and make necessary changes to equipment when issues are identified. Follow and implement response plans.
• Interact with other departments as required to resolve machine downtime issues.
• Record downtime issues and resolutions in appropriate database.
• Machine downtime/root cause analysis.
• Perform regular preventative maintenance tasks as per schedule. 
• Plan and undertake equipment maintenance, including inspecting and monitoring performance.
• Work with external suppliers to complete all external service and maintenance machine tasks.
• Calibrate all instruments as per calibration schedule.
• Provide timely updates on any process, test or maintenance issues.
• Help move, install, set-up new and refurbish equipment.
• Provide detailed inputs into failed spare parts management process.
• Be mindful of opportunities which the Lab could potentially undertake to increase test capability to the site and customers e.g. product/process testing, process water testing, air monitoring, PAT testing.
• Ensure a good spare parts management system exists and is maintained.
• Work proactively to ensure performance targets are met – standard tests, qualifications, quality escalations, yield/quality, production outs/up-time /process stability.
• Finance Management.
• Internal and External Audit participation.
• Internal and external customer satisfaction.

Inventory Management: 

• Ensures all consumables and supplies are in stock which are required to perform test, PM’s, equipment calibrations and other lab tests in a timely manner. 
• Database Management & Data Communications: 
• Ensure all test tool links are maintained and test data flows to Product Engineering in a timely manner. 
• Calibration database management and data entry. 

Documentation:

• Maintain accurate and up-to-date operational and maintenance documentation in ETQ.
• Ensure Master list of Documents is compliant to all standards.
• Update all Technical documentation with resolutions to machine downtime issues.
• Ensures high standards of GMP and GDP are adhered to.

Training:

• Design and develop detailed operational and technical training plans.
• Train and assist other Technicians and Operators.
• Demonstrate the ability to continuously strive to learn all processes and systems within the area.
• Work towards a personal development plan.

Communications:

• Communicates present and potential problems which may affect testing, capacity, quality, other performance metrics to the Lab Supervisor in a timely manner.
• Attend pass downs, performance meetings as required to provide status updates.

Process Improvements/Projects:

• Support process & product engineers to