Store Manager (Retail Industry)

ManpowerGroup Greece, on behalf of its client, a multinational luxury retail company, is in search of an experienced Store Manager, to lead the company’s store in Greece.

Reporting to: Regional Sales Manager

Responsibilities:

The job holder will play a vital role in leading the store to success by creating a positive and customer-focused environment. His/Her excellent leadership skills and exceptional sales expertise will drive the achievement of sales targets and enhance the overall customer experience.

More specifically he/she will:

• Provide strong leadership and guidance to the store team, motivating and inspiring them to achieve individual and collective goals.

• Foster a positive work culture by promoting teamwork, communication, and a customer-centric approach.
• Conduct regular training sessions to improve the team's product knowledge, selling techniques, and customer service skills.
• Lead by example and actively participate in sales activities to drive revenue and ensure exceptional customer service.
• Engage with customers, build strong relationships, and address their inquiries or concerns promptly and professionally.
• Utilize customer feedback to enhance the overall shopping experience and drive customer loyalty.

• Oversee the store's inventory levels, ensuring proper stock levels are maintained and conducting regular stock checks.
• Coordinate with the head office or regional distribution centers to manage inventory replenishment and new product launches.
• Monitor and analyze sales performance, expenses, and other key performance indicators to identify areas for improvement and implement effective strategies.
• Prepare and manage the store's budget, making informed decisions to optimize profitability.
• Ensure the store meets and exceeds all safety and security standards.

Requirements

• Proven experience as a Store Manager (3-5 years) in luxury products or a related industry.
• Strong leadership skills and the ability to motivate and develop a high-performing team.
• Exceptional sales acumen and a track record of achieving and surpassing sales targets.

• Excellent communication and customer service skills.
• High level of professionalism, integrity, and attention to detail.
• Proficient in English.
• Flexibility to work in a dynamic retail environment, including weekends and holidays.

Benefits

• Competitive Salary.
• Dynamic & friendly work environment with ability to travel & be trained abroad.