Senior Account Manager

Who We Are

At Corebridge Financial, we believe action is everything. That’s why every day we partner with financial professionals and institutions to make it possible for more people to take action in their financial lives, for today and tomorrow.

We align to a set of Values that are the core pillars that define our culture and help bring our brand purpose to life:

     • We are stronger as one: We collaborate across the enterprise, scale what works and act   decisively for our customers and partners
     • We deliver on commitments: We are accountable, empower each other and go above and beyond for our stakeholders
     • We learn, improve and innovate: We get better each day by challenging the status quo and equipping ourselves for the future
     • We are inclusive: We embrace different perspectives, enabling our colleagues to make an impact and bring their whole selves to work

Senior Account Manager

Who we are

Corebridge Financial (Corebridge Financial or CRBG) helps people make some of the most meaningful decisions they’re ever going to make. We help them plan and take action to protect the future they envision and respond to some of life’s most difficult moments through the solutions and services we provide. We do this through our broad portfolio of life insurance, retirement, and institutional products, offered through an extensive, multichannel distribution network. We provide solutions for a brighter future through our client centered service, breadth of product expertise, deep distribution relationships, and outstanding team of hardworking and passionate employees.

At Corebridge Financial, Action is Everything. We are a new company, but not a new business. Formerly AIG Life & Retirement, we are one of the largest and most established providers of retirement solutions and insurance products in the United States, with a long and proven track record of serving our clients. We proudly partner with financial professionals and institutions to make it possible for more people to take action in their financial lives − for today and tomorrow.

Get to know the business

Life and Retirement is a unique franchise that brings together a broad portfolio of life insurance, retirement and institutional products offered through an extensive, multichannel distribution network. It holds longstanding, leading market positions in many of the markets it serves in the U.S.

About the role

As a Senior Account Manager, you will be responsible for overseeing and providing strategic guidance and operational support to our Group Retirement clients and mentorship to other Account Managers within your team.  You will work with various internal and external stakeholders and manage various complex and high priority projects in all phases.  Best of all you will become the primary resource for subject matter expertise on retirement plans and the plan sponsor operational processes. As an influencer at AIG, people come to you as a “go-to” source for help and support because of your deep knowledge and expertise. As a more experienced team member, you are capable of driving continual improvement and impacting the way that things get done. Because of your influence, whether direct or indirect, we are able to deliver powerful outcomes for our clients.

Specific Responsibilities

• Oversee the operational aspects for group client retirement plans, to ensure that Plan Sponsors’ requests are completed timely and accurately.
• Utilize a strong understanding of plan provisions for retirement plans and how this applies to day-to-day operations.
• Communicate and coordinate with internal teams to deliver solutions.
• Identify opportunities for improvement and propose new tools and processes.
• Respond to questions, perform research, and provide group clients with pertinent plan-related information regarding plan activity and operations for their assigned plans.
• Understand client needs and identify new business opportunities within your book of business.
• Maintain assigned retirement plans with complexities that may include controlled groups and individually designed plan documents and groups with special exceptions and provisions.
• Conduct regular review and oversight of group/plan relationships to ensure accurate plan messaging, audit transaction processing and reporting.  Provide supplemental reporting to management as needed.
• Exhibit leadership and act as a mentor for Account Managers.
• Provide guidance, direction, and feedback to assist Account Managers with the management of their group clients.
• Meet with team members as needed to gain an understanding of projects a