DC Solution Architect - Virtual
Alight SolutionsAbout the role
At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.” We are passionate about connecting purpose with impact. Alight empowers clients to build a healthier and more financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, navigation, and absence management.
Our Benefits
With a comprehensive total rewards package, Alight offers programs and plans that support your mind, body, wallet, and life. Benefits include health, dental and vision coverages starting Day One. Additionally, Alight colleagues enjoy wellbeing programs, retirement plans with contribution matching, generous time off, parental leave, continuing education, and career growth opportunities – all within a thriving global organization.
Flexible Working
So that you can be your best at work and home, we consider flexible working arrangements wherever possible. Alight has been a leader in the flexible workspace and “Top 100 Company for Remote Jobs” 6 years in a row.
Great Place to Work
Thanks to the work of every colleague, Alight has received multiple awards of recognition including “Great Place to Work” for the past 7 years and Fortune’s “Best Companies to Work For.” To learn more about our company culture and awards Click Here.
If you, Champion People, seek to Grow with Purpose, and embody the meaning of Be Alight – We invite you to join our team! Learn more at careers.alight.com.
About the Role
The Solution Architect applies deep 401(k) (Defined Contribution) and benefits admin expertise and an understanding of client priorities to create compelling solutions that bring our value proposition to life and increase our win and renewal rate.
The Solution Architect is client-facing and partners with Sales Executives (SEs) and Account Executives through all stages of the sales process – from discovery and introductory meetings to RFPs, finalist meetings, contracting and hand-off to the implementation team. In addition, the Solution Architect is responsible for staying current on competitors, Defined Contribution trends, compliance developments and Alight capabilities. Solution Architects are also an important source of market feedback – working closely with Alight product owners to inform our roadmap.
Responsibilities:
Defined Contribution administration expertise
Maintain expertise in Defined Contribution admin as well as working knowledge of other Alight capabilities (e.g., Customer Care, Compliance Point Solutions, Financial Wellbeing, and Engagement Services)
Articulate and communicate Defined Contribution value proposition and key differentiators
Collaborate with Delivery Leaders to stay connected to operations and delivery practices and share market insights. Utilize this network to ensure we are bringing the latest insights to the sales process
Keeps Sale Executives current on Defined Contribution solutions, trends, and legislative and industry changes
Sales process
Assist SEs in the development of prospect sales strategy - have a point of view
Perform discovery and scoping (e.g., identify complexity drivers)
Work with SE and Business leaders to develop scope of solution and determine platform
Provide input to strategic questions related to defining the opportunity
Complete solution workbook and coordinate with Finance and SE on deal model
Tailor materials and demo based on solution, client need and competitive landscape. Create new materials where needed.
Play a lead role in sales meetings, with ability to engage client experts and leaders at the prospect. Lead effective solution demos (e.g., Alight Work Life, employer tools) – bring the solution to life via story-telling and a focus on outcomes vs. a feature/function demo
RFP Support
Review, update, and provide input on RFP responses after initial draft is provided by the proposal team
Create responses for Defined Contribution-related RFP questions where needed
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