MS Sr Systems Analyst/Cardiology

Altera, a new member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon®, Altera TouchWorks®, Altera Opal, STAR™, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun.

 

Responsibilities:

 

• Work under the direction of the Manager to provide technical application solutions for assigned business areas.
  • Possess technical knowledge of assigned application technology.
  • Work with Business Analyst to understand the customer’s product-specific requirements and configuration and translate them to technical design specifications and data flow from which programs are developed and coded.
  • Codes, tests, debugs, implements, and documents moderately complex programs or technical configuration.
  • Ensure programs meet technical specifications and standards.
  • Interact with Business Analysts during the software build or configuration a testing process.
  • Perform technical application configuration and configure /run reports at user request.
  • Design and execute unit, system and integration test plans for new developments/releases/reports.
  • Maintain technical documentation based on standard operating procedures in support of the assigned application.
  • Perform application maintenance activities
  • Provide production support.
  • Interface with Business Analyst to assist in resolving support calls escalated by the Service Desk.
  • Identify the common causes of the defects, prioritize them and systematically remove them so that they do not reoccur in further development work.
  • Participate in focus groups and workshops, attend vendor training and demonstrations.
  • Experience with Cerner Soarian application is preferred.
  • Excellent written and oral communication skills, including presentation skills.
  • Strong analytical and problem solving abilities.
  • Work closely with business analysts on the implementation of newly acquired practices.
  • Analyze and solution incident and change order tickets within the required SLA’s (Service Level Agreement).
  • Participate in focus groups and workshops, attend vendor training and demonstrations.
  • Strong focus on customer service
  • Other responsibilities as needed.

 

These are consistent accountabilities for all staff.
• Assist in supporting activations and rollouts.
• Consistent efforts to deliver quality solutions as per agreed scope.
• Customer focus and close alignment with the customers’ business objectives.
• Ensure efforts to continually improve domain knowledge.
• Ensure the quality of the deliverables as per the defined defects standards
• Document issues with resolutions and share with team members to improve team productivity.
• Provide data to generate team performance metrics.
• Knowledge transfer with other team members to improve overall team education level
• Take complete ownership for the assigned task and timely inform the progress of the project / task to all stakeholders.
• Adherence to the defined standards.
• Take initiative and drives to bring to logical conclusion; proactive approach.
• Provide accurate and timely information and escalates when there are issues.
• Actively participate in meetings and make valuable contribution.

 

   

 

 

Qualifications:  

Academic and Professional Qualifications: 

•   Bachelor’s degree or equivalent/years of experience required.

These are consistent accountabilities for all staff: 

• Assist in supporting activations and rollouts. 
• Participate in 24/7 on-call rotation for the Orders and Results team 

• Consistent efforts to deliver quality solutions as per agreed scope. 
• Customer focus and close alignment with the customers’ business objectives. 
• Ensure efforts to continually improve domain knowledge. 
• Ensure the quality of the deliverables as per the defined defects standards 
• Document issues with resolutions and share with team members to improve team productivity. 

• Provide data to generate team performance metrics. 
• Knowledge transfer with other team members to improve overall team education level 
• Take complete ownership for the assigned task and timely inform the progress of the project / task to all stakeholders. 
• Adherence to the defined standards. 
• Take initiative and drives t