Senior Manager - Governance, Risk & Compliance

Company Description

McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine-in or takeaway. 

McDonald’s Global Technology is here to power tomorrow’s feel-good moments.That’s why you’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, we’re digitizing the Golden Arches. Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry and every community that is home to a McDonald’s restaurant. We face complex tech challenges every day. But that’s where our diverse and talented teams come in. They’re made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.  

Check out the McDonald’s  Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy. 

Job Description

McDonald’s is seeking a Senior Manager of Governance, Risk and Compliance to support our growing Governance, Risk and Compliance team as we protect McDonald’s. You will closely collaborate with cybersecurity guides, Global Technology teams, , and business leaders to assess technology risk across McDonald’s, drive the development, deployment, and maintenance of our global policies and standards, and help build a more secure culture through security awareness.

We are quickly advancing and are adding to our best-in-class team, and joining McDonald's means thinking big every day and preparing for a career that will affect the world. We are customer-obsessed, committed to being leaders in our industry, and believe we are better when we work together. Over the last several years, we have launched home delivery, radically improved the digital experiences of our restaurants, introduced mobile pay, and have so much more to come. These critical initiatives need strong leadership to ensure compliance with policies, standards, regulatory requirements, and industry norms.

McDonald’s is investing heavily in technology to drive our growth. We’re looking at how to use technology to improve the customer experience while protecting our iconic brand. We’re also exploring technologies that can help us reduce or eliminate repetitive tasks and make employees’ jobs more exciting and rewarding. With all the new projects and initiatives, it is an exciting time to be on the Information Risk Management team, helping to make a safer and Better McDonald's!

Global Cyber Security (GCS) is the team that is ultimately responsible for the securing of McDonald’s information assets at a global level and stewards of the McDonald’s IT Policies and Standards. This role will partner to lead, develop, and complete our governance, risk, and compliance function and critical services, ensuring our leadership makes informed risk-based decisions.

The Senior Manager of GRC will lead a team of global professionals and will work with partners globally to oversee the day-to-day tactical functioning of the processes and people dedicated to the organization. It is important to set clear expectations, define measures of success, and provide direction for the team members supporting these daily activities. The Senior Manager will work closely with the Director of GRC, Global Technology teams and business leaders to assess technology risk across McDonald’s and help build a more secure culture.

Responsibilities:

• Help develop a strong reporting function to provide visibility and clarity to our collaborators and leaders.
• Assist in tracking team goals, deliverables, and the strategic direction.
• Assist in building ways to measure risks (KRIs, performance indicators, etc.)
• Ensure accuracy and completeness of our global IT policies and standards
• Support in our continual effort to improve internal processes and the way in which we work.
• Define and operate a GRC strategy to lead the visibility, value, security, integrity, and availability of electronic data and information throughout McDonald’s.
• Collaborate with internal and external product and development teams to integrate security tools, standards, and processes into the product life cycle.
• Work with multi-functional