Director, Registration

City/State

Hampton, VA

Overview

Work Shift

First (Days) (United States of America)

Sentara Health is seeking to hire a qualified individual to join our team as Director, Registration.

Position Status: Full-time, Day Shift

Position Location: This position is located at our Sentara Careplex with oversite and travel to Virginia Beach, Halifax, Obici and Williamsburg.

Standard Working Hours: 8:00AM to 5:00PM (ET).

Minimum Requirements:

• Bachelor’s Degree required.
  • 5 years of management experience in lieu of degree.
• Accounts receivable experience required.
• Billing experience required.
• Coding experience required.
• Collections experience required.

Expectations for this Role:

Sentara Health is seeking a Director, Registration. This person will assume responsibility and accountability for operations and success of Registration Services. Areas of responsibility are high volume and have significant strategic and financial impact on current and future success of SHC. Responsible for the coordination of the delivery of high-quality services that meets or exceeds customer expectations. Contributes to the success of hospitals through achievement of system, hospital, and business unit goals. Provides leadership and administers human resource policies and practices in a multi-skilled, multi-functional environment. Functions as a member of the Revenue Cycle Management Team.

Sentara Health Overview

Sentara Health, an integrated, not-for-profit health care delivery system, celebrates more than 130 years in pursuit of its mission - "We improve health every day." Sentara is one of the largest health systems in the U.S. Mid-Atlantic and Southeast, and among the top 20 largest not-for-profit integrated health systems in the country, with 30,000 employees, 12 hospitals in Virginia and Northeastern North Carolina, and the Sentara Health Plans division which serves more than 1 million members in Virginia and Florida. Sentara is recognized nationally for clinical quality and safety and is strategically focused on innovation and creating an extraordinary health care experience for our patients and members. Sentara was named to IBM Watson Health's "Top 15 Health Systems" (2021, 2018), and was recognized by Forbes as a "Best Employer for New Grads" (2022), "Best Employer for Veterans" (2022), and "Best Employer for Women" (2020).

Mission, Purpose, and Values

• Mission – We improve health every day.
• Purpose – Sentara exists to be the trusted partner to individuals and the community in their journey to health and well-being.
• Values – People, Quality, Patient Safety, Service, and Integrity.

Sentara Healthcare Commitments

Sentara has made a commitment to its colleagues, patients, and members to:

• Always keep you safe.
• Always treat you with dignity, respect, and compassion.
• Always listen and respond to you.
• Always keep you informed and involved.
• Always work together as a team to provide you with quality healthcare.

Diversity and Inclusion at Sentara

Our vision is that everyone brings the strengths that come with diversity to work with them every day. When we are achieving our vision, we have team members that feel they belong and can be their authentic selves, and our workforce is reflective of the communities we serve.

We are realizing this vision through our Diversity and Inclusion strategy, which has three pillars: A diverse and talented workforce, an inclusive and supportive workplace, and outreach and engagement with our community. We have made remarkable strides in these areas over the past several years and, as our world continues to evolve, we know our work is never done.

Our strategies focus on both structural inclusion, which looks at our organizational structures, processes, and practices; as well as behavioral inclusion, which evaluates our mindsets, skillsets, and relationships. Together, these strategies are moving our organization forward in an environment that fosters a culture of mutual respect and belonging for all.

Please visit the link below to learn more about Sentara’s commi