Lead Product Owner, Sales Enablement

Leading the future in luxury electric and mobility At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility.   We plan to lead in this new era of luxury electric by returning to the fundamentals of great design – where every decision we make is in service of the individual and environment. Because when you are no longer bound by convention, you are free to define your own experience.   Come work alongside some of the most accomplished minds in the industry. Beyond providing competitive salaries, we’re providing a community for innovators who want to make an immediate and significant impact. If you are driven to create a better, more sustainable future, then this is the right place for you.

We are seeking a results-driven Senior Product Owner, Sales Motion to strategically oversee and optimize the Lead-to-Order phase of the customer journey. This role will involve not only managing day-to-day program operations but also driving strategic initiatives to enhance sales efficiency, customer satisfaction, and overall business impact. The Senior Product Owner will act as a key liaison between sales, marketing, and delivery teams to ensure seamless alignment and execution across all customer interaction points. This position requires a combination of strategic vision, operational excellence, and a strong focus on process innovation to ensure sustainable growth and success. 

Responsibilities: 

Strategic Oversight: 

• Lead the development and execution of a strategic roadmap for the Lead-to-Order journey, aligning with organizational goals and sales strategies. 

• Identify and prioritize opportunities to enhance sales processes, tools, and customer engagement through innovative solutions. 

Process and Tool Optimization: 

• Drive the automation and digitization of sales processes to improve operational efficiency and enhance customer interactions. 

• Evaluate and implement advanced CRM and sales enablement tools, ensuring seamless adoption and measurable impact. 

Sales Enablement Leadership: 

• Develop and refine advanced sales playbooks, integrating data-driven insights, messaging strategies, and process improvements for diverse scenarios. 

• Act as the primary point of contact for sales enablement initiatives, ensuring alignment with cross-functional teams. 

Cross-Functional Collaboration: 

• Work with sales, marketing, and product teams to align goals, resolve challenges, and implement cohesive strategies. 

• Partner with leadership to ensure all initiatives support broader company objectives and deliver quantifiable results. 

Customer Experience Excellence: 

• Collaborate closely with the PM, Delivery Enablement, to ensure a cohesive, frictionless customer journey from lead capture through delivery handoff. 

• Gather and analyze customer feedback to identify trends, pain points, and areas for improvement. 

Data-Driven Insights: 

• Develop and maintain KPIs to measure the effectiveness of the Lead-to-Order process, using these insights to recommend strategic adjustments. 

• Partner with analytics teams to monitor sales trends, predict customer behavior, and support decision-making with actionable insights. 

 Requirements: 

Experience: 

• Bachelor’s degree in Business Administration, Marketing, or related field; advanced degree preferred. 

• 8+ years of experience in program or product management, with a focus on sales enablement, customer experience, or process improvement. 

Expertise: 

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