Product System Customer and Plant Support Engineer

Together, we move the world, and we want you to be a part of it. In MAHLE you will have the opportunity to work in one of the most powerful multinationals in the automotive sector, with great opportunities for professional development and surrounded by a multicultural environment with colleagues who share your passion for technology and mobility. 

 

Scope of the job: a brief description of your role as a general

Direct report to Product System Development Engineer.

Indirect report to Product System Development Team Leader.

The main tasks of the Product System Customer and Plant Support Engineer are:

1. Failure analysis before Start Of Production (example: understand context of failure in customer testbenches or customer validations, like vehicle environment).
2. 3rd level analysis after Start Of Production (example: part rejected in the production line or complex customer claim not managed by the Quality Team in the Production Plant).
3. Provide support in the production plant during project ramp-up phase.
4. Resident engineers at customer facilities (example: understand the context of failure or software reflash campaigns).
5. Initiate the 8D report aligned with the Quality Department.
6. Troubleshooting of product issues.

How can you become part of our success?  

• Technical coordination with the Product System Development Engineer.
• Support to the Product System Development Engineer to prepare material for customer technical topics and participation in customer technical meetings if needed.
• Understand relationships and dependencies with the different transversal domains during product integration (Schematic – e-Layout – Mechanics and Software).
• Collaboration with other departments involved in the project.
• Understand and improve complete product and testing framework (laboratory testing equipment, interfaces, diagnostics, loads, cooling, etc…).
• Technical support for customer and production plant.
• Failure analysis before Start Of Production (example: understand context of failure in customer testbenches or customer validations, like vehicle environment).
• 3rd level analysis after Start Of Production (example: part rejected in the production line or complex customer claim not managed by the Quality Team in the Production Plant).
• Provide support in the production plant during project ramp-up phase.
• Resident engineers at customer facilities (example: understand the context of failure or software reflash campaigns).
• Initiate the 8D report aligned with the Quality Department.
• Troubleshooting of product issues.

What skills do you need?

• (Critical) Degree in Electronics / Telecommunication Engineering, Automation, Computer Science, Physics or similar. Superior FP2 with specialty in electronics is also valid for this position.
• (Critical) English (B2).
• (Critical) Spanish (C1).
• (Desirable) German.
• (Desirable) French.
• (Critical) Technical background in electronics testing.
• (Requiredl) Microsoft Office Package.
• (Desirable) Altium Designer.
• (Critical) Technical background using laboratory instrumentation and test setups: CANoe, INCA, oscilloscopes, waveform generators, power supplies, electronics loads, spectrum analyser, …
• (Critical) Cross functional communication.
• (Required) Electronics problem resolution.
• (Required) Knowledge of electronics manufacturing processes.
• (Desirable) Knowledge of Automotive SPICE processes.
• (Desirable) Use to do reporting to management.
• (Required) Previous experience in electronics testing.
• (Desirable) Previous experience in direct contact with customer and production.
• (Desirable) Experience in the automotive sector and power electronics.

What does MAHLE offer you? 

• Attractive salary package. 
• We will oversee all the administrative process for candidates who come from abroad. 
• Flexible work schedule and possible working from home solution (home office). 
• Continuous training. 
• Becoming a member of a fast-growing team in an innovative company with stable market position. 
• Possibility to work for a well-known brand, a leader in Automotive industry whose products are highly recognized worldwide.  
• Be part of a team in a multicultural environment with a fantastic working environment. 
• Access to the MAHLE benefits platform with multiple discounts on services, and also enjoy our advantages in flexible remuneration. 

If you do not comply with all the requirements, don't worry, we still want to meet you! Don’t hesitate and apply to our offer - exciting opportunities and challenges for your career are awaiting you. 

MAHLE Ele