Chief Ombudsman - DBPR - 79011250

Requisition No: 803189 

Agency: Business and Professional Regulations

Working Title: Chief Ombudsman - DBPR - 79011250

Position Number: 79011250 

Salary:  $90,000+ commensurate with experience 

Posting Closing Date: 01/31/2024 

CHIEF OMBUDSMAN - 79011250/DBPR/CTMH

Division of Florida Condominiums, Timeshares and Mobile Homes

Office of the Ombudsman

Chief Ombudsman

Position Number: 79011250

*OPEN COMPETITIVE *

Base Salary: $90,000+ commensurate with experience

 

PLEASE NOTE: Completion of candidate work history on the State of Florida Employment Application is required in order to be considered. Submission of a resume cannot be accepted in lieu of the completed work history but can be included with your application.

 

Our Organization and Mission:

The Department of Business and Professional Regulation (DBPR) is the agency charged with licensing and regulating State of Florida businesses and professionals, such as cosmetologists, veterinarians, condominiums, hotels, and restaurants. Our mission is to license efficiently and regulate fairly, and we strive to meet this goal in our day-to-day operations.

 

The work you will do:

This position must be a Florida licensed attorney and is located within the Office of the Ombudsman of the Division of Condominiums, Timeshares, and Mobile Homes. This in-office position reports to the Division Director and primarily acts as a liaison between condominium unit owners and association boards. This position also oversees the division’s election monitoring program. The ombudsman’s specific powers and duties are outlined s. 718.5012, F.S.

How you will grow:

DBPR employees are expected to uphold these seven core values: Accountability, Innovation, Integrity, Ownership, Responsiveness, Respect, and Teamwork. In turn, we will involve you in important and often complex projects while offering you the opportunity to gain valuable experience quickly.  

 

Benefits of working for the State of Florida:

Working for the State of Florida is more than a paycheck. The state’s total compensation package for our SES and Career Service employees features a highly competitive set of benefits including:

 

• Annual and sick leave
• Holiday leave – Nine days per year
• Personal holiday – One day per year
• State group insurance – Health, dental, vision, life, and supplemental coverage options
• Retirement plan options–including employer contributions (for specifics, visit www.myfrs.com)
• Flexible spending accounts
• Tuition waivers
• Mentorship/Volunteer opportunities – one hour a week per month
• And more!
• For specific details, visit www.mybenefits.myflorida.com

 

Simplified Overview:

This incumbent in this position shall be a licensed attorney admitted to practice before the Florida Supreme Court and may be required to assist with:

 

• Developing policies and procedures to assist unit owners, boards of directors, board members, community association managers, and other affected parties to understand their rights and responsibilities as set forth in Chapter 718, F.S. and the condominium documents governing their respective association. 
• Coordinating the preparation and adoption of educational and reference materials, and shall endeavor to coordinate with private or volunteer providers of these services, so that the availability of these resources is made known to the largest possible audience.
• Encouraging and facilitating voluntary meetings with and between unit owners, board of directors, board members, community association managers, and other affected parties when the meetings may assist in resolving a dispute within a community association before a person submits a dispute for a formal or administrative remedy.  It is the intent of the Legislature that the ombudsman act as a neutral resource both the rights and responsibilities of unit owners, associations, and board members.
• The resolution of disputes between unit owners and the association or between unit owners when the dispute is not within the jurisdiction of the division to resolve.
• Monitoring and reviewing procedures and disputes concerning condominiums elections or meetings, including investigations where there is reasonable cause to believe that election misconduct has occurred.
• Making recommendations to the division for changes in rules and procedures for the filing, investigation, and resolution of complaints filed b